Residential Aide Customer Service

Thomas E. Amechi

************@*****.*** 469-***-****

Summary Reliable professional with success in working within deadline-driven, fast-paced settings. Eager to secure rewarding job as a courier. Skilled in building positive personal and professional relationships. Strong background in customer service and workflow optimization. Organized and successful in working in production-driven environments.

Skills

● Organization and efficiency

● Detail-oriented

● Time management

● Manufacturing and warehouse

procedures

● Distribution services

● Strong interpersonal skills

● Results-driven

Experience Residential Aide

Ability Connection Texas/Lucky Enterprise Dallas, Texas

● Expertly planned, coordinated, organized and directed all operations and activities of the agency.

● Oversaw implementation of patient management plans.

● Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.

● Maintained logs, streamlined charting process, and improved patient outcomes through training and leadership.

Delivery Truck Driver

A Truck Express Dallas, Texas

● Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

● Verified order details at distribution center and customer locations to prevent errors.

● Planned efficient routes and adjusted strategies based on current weather and traffic information.

● Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands

Real Estate Agent

Century 21 Garland/Rockwall, Texas

● Showed building models to prospects based on expressed needs and preferences.

● Negotiated contracts and coordinate with lenders and inspectors.

● Acted as a listing agent for brokers.

● Wrote contract documents, purchase agreements and closing statements.

● Answered phone calls and emails from potential and existing customers.

● Utilized technology to maintain database of prospective customers. Education

Bachelor of Arts: General Studies-Business/ Sociology Texas Woman's University Denton, TX

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