Front Desk Customer Service
Resume:
Nia Brooks
Atlanta, GA
********@***.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Wheelchair Service Agent
Delta Airlines - Atlanta, GA
October 2021 to Present
• Greet & make each customer feel welcomed when arriving off the plane
• Seat each customer properly
• Take each customer to the direct location to get on their flight
• Scan boarding pass on the cellular device to proceed Supervisor Zone Lead
Delta: Unifi - Atlanta, GA
October 2021 to Present
• Greet & make each customer feel welcomed when arriving off the plane
• Seat each customer properly
• Take each customer to the direct location to get on their flight
• Scan boarding pass on the cellular device to proceed
• Watch other employees board each customer needing assistance Front Desk Receptionist
Americas Best Contacts and Eyeglasses - Fayetteville, GA October 2020 to January 2021
• Follow all safety procedures
• Greet customers
• Answer phone calls
• Schedule appointments
• Sanitize eye glasses to make sure they are properly cleaned Seasonal Retail Sales Associate
Marshalls - Fayetteville, GA
November 2019 to January 2020
• Greet customers
• Display products
• Stock merchandise
• Clean the sales floor
Education
Studied in Radiology Technology
Atlanta Metropolitan State College - Atlanta, GA
August 2018 to May 2019
High School Diploma
Perry Career Academy - Jonesboro, GA
Skills
• Optical Experience (1 year)
• Front Desk Experience (1 year)
• Customer Service (4 years)
• Typing (1 year)
• Answer phone calls (2 years)
• Scheduling Appointments (1 year)
Languages
• English - Fluent
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