HEATHER BARTON-SPENCE
***** ********* ****., ***. * Eastlake, Ohio 44095 · 216-***-****
Email: *******@*****.***
Summary
Enterprising, hardworking, creative, and results- driven medical professional with over 20 years, of
experience in a hospital setting where my diverse skills will be utilized to produce high quality results.
Skills
Personal care
Pregnancy testing
Rapid strep testing
Venipuncture
Ear Irrigations
Trach care
Home care
Telephone triage
Patient education
Prescriptions refills
Vital signs
Insurance verification
Injections
Completion of all forms
Collections of specimen samples
Assist in minor office procedures
Wound care
Urine drug testing
Throat cultures
Covid-19 testing (nasal swab)
Nebulizer treatments
Electronic charting (Epic)
Administrative support
Hearing and Vision screening
ICD-10 coding
Faxing/Scanning documents, medical records
Help with the coordination of patient care
Supply ordering
EMR (Epic)
Customer service representative
Perform all clerical duties
Computer skills
Medical receptionist
Ophthalmology experience (dilation, eye measurement)
Conflict management
Clinical laboratory experience
Medicaid/Medicare experience for approval of DME, home care, payments (billing)
Prior authorization approval of procedures, test, medication, DME, home care
Personal Care Assistant/Aide- 04/2020 to Present
Cleveland, Ohio
Practice Support Specialist (Department of Geriatric Medicine)- 02/2015 to 12/2019
The MetroHealth System-Cleveland, Ohio
Medical Practice Assistant (Pain Mangt/Breast Clinic)- 01/2013 to 02/2015
The MetroHealth System-Cleveland, Ohio
Medical Team Assistant (Urgent Care)- 08/2006 to 01/2013
The MetroHealth System-Cleveland, Ohio
Medical Team Assistant (Family Medicine)- 05/2001 to 08/2006
The MetroHealth System-Cleveland, Ohio
Education and Training
The Cleveland Institute of Dental/Medical Assistant-Cleveland, Ohio
1999
Lakeland Community College-Kirkland, Ohio Some College (No Degree)
General Studies
Certification
NAHP-Certified Medical Assistant, Certification # 187354, Expiration: 06/15/2022
BLS Certification- 09/08/2020, Expiration: 09/08/2022