Administrative

Professional Summary

Office Manager with over *+ years of experience providing administrative support to Senior management and 100+ staff members

Adept at organizing meetings, managing inventory, training and supervising staff, and implementing office processes and procedures that expedite work and significantly save costs

Possess strong multi-tasking skills, with ability to simultaneously manage various projects and schedules

Recognized as the 2018 John Dumont-David Benjamin Memorial Award for exceptional performance and commitment to the highest level of customer service

Work Experience

Genetworx July 2020 - Present

Glen Allen, VA

VCU Health Systems May 2019 – July 2019

Richmond, VA

Patient Access Representative

Handled all business functions in assigned area including reception, scheduling and registering patients for appointments and/or procedures.

Greets patients; secures the appropriate patient and insurance information; ensures that registration data is correct and accurate; validates insurance eligibility, enters information into appropriate systems; collects co-pay (if applicable); and informs patient of provider delays.

Provides quality customer services to patient of all ages, their families, visitors, medical staff, clinicians and co-workers ensuring that everyone is treated courteously, quickly and with respect.

Bill Gosling Outsourcing Inc. / Allied International Credit Corp. March 2012 – March 2019

Richmond, VA

Facilities Manager / Administrative Assistant

Manage schedules, organize office functions, and oversee daily operations of office with 100 + employees

Coordinate interviews and initial support for the on-boarding of new employees, which has resulted in expedited staff assimilation by 35%

Reduction to office expenditures by negotiating for cheaper supply contracts, implementing inventory control, and standardizing ordering procedures

Supply building access cards to employees and visitors

Support executives by managing calendar appointments and tracking travel expenses

Prepare daily, weekly, and monthly reports and ad-hoc projects to support continual training and development of employees

Perform basic accounting functions including cash reconciliations and wire transfers

Serve as site champion-go-to-person regarding any administrative and operational related functions

Staffing Now Inc. (Temporary Agency) January 2010 – October 2011

Washington, DC

Receptionist

Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information

Served as the central point of contact for all outside vendors needing to gain access to the building

Dispersed incoming mail to appropriate recipients throughout the office

Made copies, sent faxes, and handled all outgoing correspondence

Professional Education

Virginia Commonwealth University Richmond, VA

Major: Business Administration

John Tyler Community College Richmond, VA

Major: Business Administration

Academic Education

Meadowbrook High School Richmond, VA

References are available on requests

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