Referral Coordinator Samaritan Hospital

Offers ** years of experience working within medical clinics and hospital settings. Seeking employment within an environment dedicated to working together and delivering exceptional care to all clients and customers. Multicare Good Samaritan Hospital December 2018-April 2019 Pharmaceutical Resource Clinic

• Assist patients and Pharmacists in administrative tasks, being point of contact, maintaining patient flow and gathering clinical information.

• Answer multi line phones, schedule appointments, notified lead pharmacist on patients that needed to be advised or seen urgently.

• Accurately register patients upon check in, entering demographics, and insurance information based on Account type.

• Collect patient co-pays based on insurance verification response.

• Request and process referrals from providers to ensure referrals are received to maintain continuity of care, input orders and having Pharmacist review.

Multicare Good Sam Hospital July 2012- December 2018 Patient Access Tech

• Performed administrative duties such as faxing, filing, copying, and scanning.

• Greeting patients upon check in collecting demographics entering them into Epic, verifying insurance information and plans.

• Schedule appointments for Anticoagulation and Diabetes clinic.

• Answered and expedited all incoming calls to the appropriate personnel.

• Coordinate with other departments involved in patient appointments and care such as transportation, care facilities and interpreter services. Coordinate Pharmacist schedules and maintain patient flow by communicating patient arrivals or delays.

Multicare Good Samaritan Hospital April 1995 -July 2012 Diabetes Referral Coordinator/ Diabetes Education

• Process referrals from primary care physicians and specialist in a timely manner, prioritizing referrals according to levels of urgency.

• Follows all HIPAA, compliance, privacy and confidentiality standards.

• Answer multi line phones, scheduled appointments, entered demographics, updated patient information and charted necessary information.

Good Samaritan Hospital/ Puyallup, WA Feb 1992- April 1995 Hospice Care

• Certified Nurses assistant supporting patients going through their final stages of life ensuring their comfort and quality of life.

• Caring for patients personal needs, assisting in transportation, bathing, meal preparation, transferring from beds to wheelchairs, and checking vital signs.

• Maintaining accurate and confidential records and logs. Education:

Esthetics Program - Completed February 2021

Registered Nursing Assistant Training - Completed 1988 Emergency Medical Technician Training - Completed 1997

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