Insurance Clerk Medical Collector

EXPERIENCE

AUTO INSURANCE CLERK, A&B AUTO SHOP **/2012 – 04/2021

Managed all collision claims; verifying insurance coverage while maintain a relationship with adjusters. Verifying all document accuracy and submitting claims in a timely manner.

MEDICAL BILLER/COLLECTOR, PACIFIC AMBULANCE/RURAL METRO 09/2008 – 08/2012

Audit accounts to ensure billing and receivable are correct

Research and resolve payment issues, explanation of benefits (EOB)

Handle large volumes of incoming calls

Develop and maintain work relationships with payers/clients

Consistent with follow-ups for payment collections

Appeals and rebilling secondary payer processing

Request retro authorization

MEDICAL RECORDS CLERK, QUADRA MED LINCOLN (1 YEAR ASSIGNMENT) 02/2005- 03/2006

Update and maintain records database

Contacting health insurance companies to ensure contracts were up to date

Researching duplicate and inactive patient accounts

A/R for past due accounts

MEDICAL COLLECTOR, MEDICAL BILLING CORPORATE 12/2002 – 09/2004

Explain EOB and limitations to patient’s accounts

Assign aging for HMO, private insurance

Track unpaid accounts

Rebill claims/identify incorrect charges

Contacting providers to verify claims received

Resend claims through office ally

INTERMEDIATE TYPIST CLERK, DEPARTMENT OF PUBLIC SOCIAL SERVICES 09/1987 – 10/2001

Manage large volumes of incoming calls.

Produced end of the month reports

Issued proper emergency assistance to clients

EDUCATION

MEDICAL CLAIMS PROCESSING CERTIFICATE, PARSON TRAINING CENTER, APRIL 2001

SKILLS

Verifying/identifying insurance forms

Rebilling

Customer Service

MS Office Suite

Collections

Training

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