Experienced Sales Professional
Resume:
Laura M. Franks
**** *. ***** ****** *********, CO 80120
*************@*****.***
Summary
Experienced Director with a demonstrated history of working in the entertainment and amusement industry. Skilled in relationship building, consultative sales, negotiation, revenue cycle management, lead management, prospecting, problem solving and interpersonal communication. Education
University of Colorado– Boulder, CO Bachelor of Science, Journalism with Public Relations concentration. Experience
Director of Sales, Bowlero Corp. – Atlanta, GA 7/2021- Present
• Mentor a team of events sales people and set motivating sales goals to assist with the overall sales efforts for the assigned venue locations.
• Responsible for the total sales of assigned venue locations and use sales knowledge to guide the team in order to hit established sales benchmarks.
• Leads the sales efforts for the company’s outbound and inbound sales. Look for opportunities in the local market.
• Develops and grows relationships on all levels to enhance sales.
• Leads sales efforts by translating leadership into overall revenue from assigned market segments.
• Support the Regional Vice President of Sales on projects (sales missions, trade shows, and business development duties, etc.)
National Account Manager, Regal Entertainment Group – Atlanta, GA/ Denver, CO 2014 – 2021
• Sold, organized, and executed nationally-scaled meeting and event services to companies and celebrities
• Coordinated the event planning process from start to finish
• Met with clients to discuss needs and desires while creating a customized event experience
• Managed discovery calls, demos, quotes, negotiations, billing, and account management
• Successfully and consistently closed sales through consultative selling techniques – remaining the top sales person for 4 consecutive years with Regal (2016 – 2019)
• Acquired new business through referrals, prospecting, networking, and building client relationships Customer Service Rep III/Claims Adjuster, Anthem Blue Cross Blue Shield – Denver, CO 2008 – 2014
• Trained and developed reps through observing call and providing suggestions
• On-boarded new reps regarding call flow and processes
• Processed and adjusted claims in a proficient manner
• Provided excellent customer service for escalated issues, while maintaining positive relationships Skills, Memberships & Certifications
• Salesforce, Microsoft Dynamics 365, Adobe (Illustrator, Photoshop, Dreamweaver), Outlook, Microsoft Office Suite
(Excel, PowerPoint, Word), Lexis/Nexis, Bacon’s, Quark
• National Association of Sales Professionals- Member (2015 – present)
• National Association of Women Sales Professionals- Member (2015- present)
• Certified Professional Sales Person (CPSP)
• Certified Inside Sales Professional (CPIP)
Contact this candidate