Mechanical Technician Customer Service
Resume:
ROBERT WRIGHT
*.**********@*****.***
CAREER OBJECTIVE: I am a highly motivated and skilled professional with over 10yrs. experience in the Oil & Gas Industry. It has provided me with a core foundation in areas of communication, critical thinking, information literacy, scientific reasoning, and many more useful and relevant career skills. I am looking forward to developing a rewarding and challenging new career, which will offer me the potential for growth and advancement within a great company like this one.
Ashburn Chemical Technologies - Houston, TX [November 2021-Present]
[Crew Leader]
Assigning work tasks, maintaining records, monitoring work quality, and prioritizing projects.
Assuring that safety training is the number one priority for all workers.
Report directly to the operations manager.
Supervise and train crew members as well as address customer issues and complaints.
Write work orders and assign teams to job assignments and locations.
80% of my time is spent off-site or in the field.
The Wright Choice - Houston, TX. [March 2019 – November 2021]
[Operator – Manager]/.
Responsible for managing all team members, organizing, and leading jobs from beginning to completion.
Increased workflow and customer base by 20% since taking over as manager.
Talk to customers to resolve complaints and delivery issues to help the company achieve outstanding customer service awards for the last 2 years.
Developed a new inventory process that allowed the company to drastically cut supply cost by 10%.
Pull orders and loaded trucks using the forklift and all warehouse equipment to help expedite the on-time delivery process.
Self-motivated with high performance standards while working in a fast-paced, time efficient manner.
Element Materials Technology - Houston, TX. [April 2013 – March 2019]
[Senior Test Technician – Machinist]
Documented test procedures, technical observation and analyzed results to determine acceptance criteria
Supported Mechanical Engineers in performing complex projects & testing of parts and materials.
Specialized in destructive testing for the Oil & Gas and Aerospace Industries. Testing included but not limited to impact testing, tensile testing, fatigue testing, and drop weight testing.
Applied working knowledge of test procedures, techniques, and company SOP’s. Well versed in NADCAP, ASTM and API for testing.
Re-engineered and positioned test equipment in lab for better productivity and time efficiency.
Maintained test equipment with monthly pre-maintenance, routine fixing and overall upkeep of all machinery.
Directly improved jobs impact on cost, quality, and efficiency while bringing a wealth of testing knowledge to the lab.
Machined, measured, and inspected materials for all mechanical equipment related.
Exova Technology - Houston TX. [November 2008 - April 2013]
[Machinist – Mechanical Technician]
Set-up and operated the lathe, mill, and CNC to produce precision parts for testing.
Maintained excellent records, kept up with machine calibration, specimen dimensions, and tolerance.
Team leader in the machine shop and testing lab.
Machined mostly metals to exact specs.to be evaluated later in the lab.
Mechanically inclined with manufactory machinery as well as hand tools.
Evaluated metals in accordance with ASTM acceptance criteria.
Contact this candidate