KUMARJIT DUTTA 983******* adqijs@r.postjobfree.com

SYNOPSIS

•Total 21 years of Experience in Travel Trade / Hospitality Industry / Music Industry from 1997 to till the date worked with JDS Systems and Services from 2020- 2022 as Administration Manager, worked with Yatra Limited as a Sr.position as account Manager in Visa and documentation and was implant at PWC, previously implant at Genpact and back office both from 15th November 2013 to till the date and handle corporate like ABP Ltd, CIPLA,KPMG,EY,Graphite,Tech-mahindra etc.I am also handling Mice group visa and documentation as a part of mu kity.Handling online billing process advise clients ticketing route, Travel Insurance and Hotel advise as a part of my visa and documentation process. I have plenty knowledge in Hotel and restaurant industry in between period as my hobby, I have engaged with music industry as I am a professional singer in my self created musical band and quite depth knowledge in studio and production houses as my hubby . I have knowledge in sales and marketing as a part of hospitality industry .

• I worked for Srijanbhumi Tour & Travels Pvt. Ltd. from 2005 – 2013 as a Sr.Executive handling WBSEDCL implant,looking after their ticketing, Hotel and Visa and I used to handle Mice movement like incentive group tour movement for Srijanbhumi Tour & Travels Pvt.Ltd. Procure of Business Development as a part of Sales and Marketing.

• Initially 08 years experience in Time Travels Ltd.1997-2005 as a Reservation executive andhandlinCorporatelikeCESC, IBP,BPCL,HPCL,Airtel,Castrol,Vodafone,Philips,Britania,Ogilvy and mathur etc. their ticketing,hotels,visa etc. later on my vertical has changed to sales on the the basis of my batter performance, again I used to seat as an implant in CESC Limited from Time Travels and was looking after Visa, ticketing, hotels Etc and to procure the Business Development as a part of Sales and Marketing.

QUALITY :

- Knowledge of Office Administration -knowledge of Sales and Marketing -knowledge of Business Development - Customer Dealing - Ticketing - Dealing with various Embassies for Visa

-Group handling & FIT handling .

-Good relationship with various Hotel within India and abroad directly. - Liaison with Airlines ( Domestic & International)-Dealing with Corporate- Good relation with Airport authority and Customs at various locations.I have strong knowledge travel sales and marketing, can handle a team management like like to work at administration field and logistics part within my job role. Speciality can manage Hotel, Guest house, office admin within my job role.

EXPECTED SALARY

My expected Salary as per the negotiation with the respective Company.

REFFERENCES

•Mr. Sanjit Bhattacharjee ( Eastern region Head of Indigo Airlines ) 900-***-****

•Mr. Anirudhha Basu ( President, CESC LTD) 983*******

AREAS OF EXPERTISE

Sales and Marketing

•Execution of the Sales plan to achieve the Projection.

•Monitoring subordinate to ensure maximum output of service to the client as per strategy accepted.

•Involved in Business planning & service analysis to the clients of potential in business opportunities.

Customer Dealing

•Ensuring continuous interaction with the customer to make sure that area of concerns can be worked upon for improved service levels & Responsible for clients requirements regarding our businesses.

•Providing customer service in order to increase client satisfaction, program growth & new product introduction.

Operation

•Handling the customer for any discrepancies in future regarding services.

•Online services like reservation, online visas, money receipt, bills and many more activities from the offices.

•Co ordination with other department for proper & smooth running of the business.

Client Relationship Management

•Interacting with customer for effective resolution of customer grievances and obtain feedback.

•Providing value added customer services by understanding the client’s requirement & providing quality service to them.

•Solving queries regarding product usage.

ACADEMIA

•PASSED GRADUATION FROM CALCUTTA UNIVERSITY ON 1995 IN COMMERECE

•PASSED HIGHER SECONDERY EXAM FROM W.B.B.H.S.E IN 2ND DIVISION WITH COMMERCE

•PASSED MADHYAMIK EXAM FROM W.B.B.S.E IN 2ND DIVISION.

SOFTWARE KNOWLEDGE

•MS – Office (Word, Excel & Power Point) and Internet Operations, online knowledge of World wide countries visas and Travel insurance, online billing process package .

•Accounting soft billing knowledge based on travel trade.

•Air ticketing reservation system like Galileo & Amadeus

OTHER HOBIES

•Singing by other profession.

•Commercial and Fine Arts from respective faculties.

PERSONAL DETAILS

Date of Birth : Sep 10, 1972 Marital Status : Married

Nationality : Indian Hobbies : Singing, painting & Cricket Strength : Good Command in Sales &Marketing.

Address : S/O Late Amar Dutta, 98/1/3 Gopal lal Tagore Road, P.O: Baranagar

Thanking you .

Kolkata-700036, West Bengal

Contact this candidate