Customer Service Receiving Supervisor

* ****** ****, ***** *********, NJ ***** · 732-***-**** Cell

Email: *************@*****.***

Roger V. Gardner

Experience

Proven abilities supervising, order-picking, shipping and receiving. Skilled in safe forklift driving and warehouse operations; order expediting of contractor materials, fragile and hazardous materials. Current SORA, TWIC Card, CPR & First Aid Certified. Experience in employee training, employee onboarding and supervision; knowledge of general bookkeeping and business administration; self-motivated and energetic. Experienced in SAP, Word, Excel.

2016 – 2021

Sensient Cosmetic Technologies

South Plainfield, NJ

Shipping / Receiving Team Lead / Box Truck Driver

Responsibilities include Supervising twelve shipping personnel, safe forklift driving, order picking and stocking of FDA colors and pigments material at this major warehouse. The accurate selection of FDA colors and pigments material and products. Complex configuration of loading requested materials onto flat beds and trailer vans. Assist in cross-training employees in order picking, stocking and packing for this major client. Duties also included local deliveries with company box truck weekly when needed.

2008 – 2016

XPO Logistics

Edison, NJ

Shipping Receiving Supervisor / Customer Service / Pharmaceutical Secured Cage Operator

Responsibilities include keeping the caged pharmaceutical materials secured at all times. On call for the alarm system for emergencies. Safe forklift driving, order receiving and stocking of all classes of BASF chemicals and materials at this major warehouse. The accurate selection and inspection of materials (including hazardous and Chemical Weapons Component materials) and products when unloading and loading trucks. Complex configuration of loading requested materials onto trailer vans. Assist in cross-training employees and Supervise Fifteen Pickers. Customer Service Rep liaison between XPO Logistics and BASF Chemical Company. Extensive background with use of SAP for order processing, picking, order routing and Goods issuing. This role consisted of sole operation for the pharmaceutical material to ensure all products were accounted for at all times for DEA (Drug Enforcement Administration) and FDA (Food & Drug Administration) inspections. Required extensive inventory control, accurate records and updated storage locations for unscheduled audits.

2007 – 2008

Home Depot

Edison, NJ

Front End Supervisor

Responsibilities include supervision and scheduling of ten or more Cashiers, customer service and sales for professional contractor customers. Assist professional contractor customers with knowledge based blue prints, select or create special orders and retrieve various building materials for job completion. Duties also include consistent communication with vendors and other departments; credit invoicing. Nightly reporting services to Home Depot Administrative Community.

2001-2007

Delphi (General Motors)

New Brunswick, NJ

Human Resources Coordinator

Responsibilities include the complete applicant screening; employee orientation, evaluation and placement; safety and training; benefits planning and exit interviewing of employees. Manage the employee assistance program. Conduct complete employee background checks which included, past employment, criminal background and credit checks. Handled internal audits of employee files.

1993-2001

Delphi (General Motors)

New Brunswick, NJ

Supervisor, Wet Cell Project/Quality Control Man

Supervise seven employees to launch new battery cell line. Manage the special group with job placement. Quality control of battery cell line. Manage battery charging process to industry standards via use of anti-par device. Removal of battery acid to test levels. Physical breakdown and inspection of each cell.

Education

1992-1993 Alabama State University Montgomery, AL

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