Loreal K. Russell
**** ******** ***. ********, **
Cellular: 808-***-****
**********@*****.***
Objective:
A sales clerk position in a retail industry to utilize my customer service skills, product knowledge and experience in handling sales and cashier’s roles for the benefit of the retail store.
Experience:
Department Manager
Safeway Dot Com, Kailua, HI
August 2016 –April 2017
Maintain staff by recruiting, orientating and training employees.
Establish relationships with customers to ensure satisfactory customer service.
Create bi- weekly schedules for employees in department
Work with a team of employees to make sure online orders were complete and accurate.
Cashier/Customer Service
Maui Tacos, Kailua, HI
October 2015 – March 2016
Provides excellent customer service through phone and face-to-face contact
Skilled in assessing client needs, makes timely decisions and provides appropriate follow-through
Identified and resolved all customer service related comments or complaints to ensure customer needs and satisfaction were met
Assisted kitchen staff in preparing meals
Administrative Assistant
Hawaii State Capitol, [City, ST]
January 2013 – May 2013
Assist various staff members in various responsibilities
Mail Distribution
Word processing
Setting up for hearings
Education
High School
Waipahu Community School for Adults, Waipahu, HI
2013
[Special award/accomplishment or degree minor]
References
References are available on request.