Customer Service Kitchen Manager
Resume:
Amanda Songer
Tunnel Hill, GA *****
*************@*****.***
Summary
Hardworking and reliable team leaderwith strong ability in managing skillsand management . Offering great customer service,leadership and team building . Highly organized, proactive and punctual with team-oriented mentality.
Skills
Fluent in [Language]
Interior and exterior cleaning
Able to lift [Number] lbs.
Buffing and waxing
Experience
January 2021 to Current
Whitfield County Schools Tunnel Hill, GA
Cleaning Assistant
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Sanitized frequented areas and equipment using approved supplies.
Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
Restocked supplies, replacing toiletries, liners and soaps.
Transported trash and hazardous waste to appropriate disposal area.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
June 2017 to Current
Kids Community Learning Center Dalton, GA
Kitchen Manager/Conductor
Oversaw meal preparation and monitored food handling to encourage safety.
Trained employees on cooking techniques, safety standards and performance strategies.
Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Estimated potential worker issues to produce detailed resource documentation.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
April 2014 to April 2019
Western Sizzlin Dalton, GA
Waitress/Cashier Team Lead
Complied with cash handling procedures to meet regional cashier variance policy.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Trained new team members in cash register operation, stock procedures and customer service.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Managed cashier shifts and breaks.
Resolved issues with cash registers, card scanners and printers.
Monitored sales events, added new merchandise and rang up purchases.
Greeted customers promptly and responded to questions.
Counted and balanced cashier drawers.
Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Education and Training
2 2001 Endless Opportunities Dalton, GA
GED
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