customer service remote
Resume:
Dora Fernandez
Waco, Texas *****
****************@*****.***
EXPERIENCE
Otay Mesa Detention San Diego Ca —Detention Officer
(Govt.Contract) 2008-2019
Receiving and Releasing officer, interviewed and processed detainee arriving to the facility, entered via computer on immigration database, inventoried property, issues prepared receipts, utilized computers and digital imaging workstations for capture detainee’s fingerprints, photograph,and signature, deposited currency into secured safe, classified detainee assigning housing to points system, and created a file.
San Diego Center for Children San Diego-Administrative Assistant
2006-2008
Administrative duties consisted of the following background clearance to work on confidential files and children,reviewed and prepared counselors' summaries for final draft. Under the direction of the Office Supervisor, complete primary tasks below while providing a welcoming and knowledgeable presence to families, guests, and visitors of the Center. Provided administrative support for the Center Office Supervisor and Admin Staff with tracking attendance for subsidized families, and maintaining employee and client files. Staffed the front desk of the Center, inventoried and ordered supplies, equipment and material. Perform a variety of clerical tasks including inputting data on a computer terminal; filing; copying; running errands; answering phones; and other duties as assigned. Ensures all operations are conducted with safety of staff and customers as the first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies.
City of Imperial Beach — Accounts Payables Clerk
1999-2005Assigned as Accounts Payables responsible to pay vendors via computer software,generated reports, paid vendors within time restraints, Assisted account receivable issue licenses, building permits,dog licenses, parking tickets, collected appropriate license fees,prepared receipts, ensured monies received balance with receipts. Provided excellent customer service, with the public as needed to ensure proper documents needed to complete the transaction.
EDUCATION:
Fairfield Adult School-GED
Bakersfield Community College-Business
Southwestern Community College-Accounting
Volunteer
Waco Police Dept. — Victims Services
Completed classes and earned a Victims Advocate Certificate
SKILLS:
Microsoft
Multitasking
Administrative/office
Duties
Typing 45 wpm
Customer Service
Report writing
Coordinator
Strong leadership
Scheduling
Updated Computer system
LANGUAGES:
Spanish Speaking
Contact this candidate