Data Entry Customer Service
Resume:
Margaret Olusesan
Patient Care Tech - Texas Health Resource
North Richland Hills, TX 76180
***************@*****.***
Seeking a position, that will enable me to utilize my skills to get the job done. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Patient Care Technician
Texas Health Resource Azle - Azle, TX
May 2018 to Present
Provide Patient care
Assist patient with ADL's Daily
Phlebotomy
Apply heart monitor
Patient Care Technician
Right at Home Care
April 2017 to Present
• Record Activities of daily living on flow Chart
• Administer prescription medications.
• Monitoring blood pressure
• Providing Tube Feeding.
• Provided ADL for Hospice patients.
Unit Secretary in Oncology, Medsurg
Texas Health Huguley Hospital
July 2017 to March 2018
07/2017 -03/2018
Patient Care Tech
• Provide ADL's for Patients
• Charting, Blood sugars, blood pressures.
• Unit Secretary in Oncology, Medsurg
• Scanned patient's charts
Pilot Catastrophe
State Farm - Irving, TX
August 2016 to March 2017
Claims Representative for State Farm
• Process claims for Auto and Fire for State Farm
• Meet or exceed the department QA average
• Worked with inbound and outbound calls answered multi-line telephone systems.
• The ability to listen to customer in a time of crucial.
• Programs such as, Windows, Internet Explorer.
• Document and notates cases in ECS.
Diagnostic Technician
Televista - Fort Worth, TX
May 2016 to August 2016
• Operated system such as, windows XP, Windows 7, Power Point excel, Microsoft outlook.
• Responsible for troubleshooting, Repair, and Validate setting for equipment, and Torque Drivers.
• Setup, Configure, calibrate, troubleshoot and repair test to the system level.
• Train teammates on the operation of production equipment. Virgin America Reservation Associate
Televista - Irving, TX
January 2016 to August 2016
• Taking in bound calls for Virgin America
• Book flights for Virgin America Guest.
• Used programs such as, Outlook, internet Explorer.
• Handled payment for Virgin America guest and booked flights.
• Make Reservation for connecting flights.
• Worked inbound calls answered multi line system call volumes average to 50 to 80 calls. I-phone repair Specialist
Addeco - Fort Worth, TX
June 2014 to December 2015
• Troubleshooting mobile devices
• QC Inspection & Accuracy
• IT Experience in Repair
• Provided technical support, troubleshoot and diagnosing hardware and software problems including laptop, WAN, LAN, and remote system.
Multitasking, data entry, fax, e
Aerotek - Fort Worth, TX
July 2013 to April 2014
mail, mailing, internet explorer
• Receive, Document and resolve customer inquiries by using established best practices
• Use of programs such as Dimension and Avaya dialer system.
• Inbound and outbound calls for Southside Bank
• Searching Claims and sending reprising information from bank to customer for auto loans.
• Using Megasys software system to clean up documents.
• Monitoring customers details for non-payments, delayed payments and other irregularities.
• Ensuring that appropriate letters are sent to debtors.
• Working with 60-90 days past due, customers arrangement future payments within FDCPA guidelines. Level 2 Technician
Brightpoint - Fort Worth, TX
July 2010 to July 2013
• Review technical document to ensure completeness and conformance to requirements
• Responsible for assembling, disassembling, inspecting, repairing replacing adjusting and troubleshooting I-phone devices.
• Using operating programs such as Microsoft word, excel, and PowerPoint. Education
Tarrant County College - Hurst, TX
August 2015 to December 2015
PCI Health Training Center - Dallas, TX
June 2015 to December 2015
Microsoft Management
LeaderQuest Training Center - Irving, TX
Skills
Autoclave (Less than 1 year), CPR (4 years), CPR Certified (Less than 1 year), data entry (5 years), Phlebotomy (2 years), Patient Care, PCT (4 years), Medical Records, Customer Service (10+ years), Receptionist, Vital Signs, CNA, Customer Service Skills, EKG, Medical Terminology, Billing, Microsoft Word, Filing
Certifications/Licenses
CNA
2019
Certified Nursing Assistant (CNA)
CPR
Driver's License
Additional Information
CLINICAL SKILLS
OSHA Regulation Urinalysis Hemacrit/ Hemoglobin
Vitals Charting Blood Smears
Patient Care Autoclave PPE
CPR Certified Phlebotomy ESR
HIPPAA Regulation Glucose EKG'S
Patient Education Transfer Venipuncture
ADMINISTRATIVE SKILLS
Phone skills Faxing Copier
Microsoft office Computer Microsoft Excel
Data Entry Customer Service Communication Skills
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