Customer Service Sales Associate

KAYLIA THOMAS

** **** ** LOC *B*

Hamilton ON . 249-***-****

************@*****.***

Being an active listener, approachable and my willingness to go above and beyond to enhance the

customer's experience is one of my best skills. work well with a team to achieve goals set by

management.

EXPERIENCE

AUGUST 2018 - AUGUST 2020

CASHIER/LINE COOK, MCDONALDS

- Greet and serve customers

- Handle cash

- Keep work area clean and tidy

- Work well with crew members

- Maintained high safety standards

- Ensure that the highest level of customer satisfaction is maintained

AUGUST 2020 - PRESENT

SALES ASSOCIATE, FOOT LOCKER

- Greet customers and perform responsibilities of providing excellent customer service by

attending to their needs

- Initiate friendly conversations with each customer to determine level of assistance

required

- Recommended merchandise to customers based on needs and preferences

- Observe customer behaviors to identify security threats and express concerns to

supervisors

- Performed the task of assisting with setting up of sales floor display

EDUCATION

: APRIL 2018 - JUNE 2019

DIPLOMA, ST. PETERS SECONDARY SCHOOL

- HONOUR ROLL 2018-2019

SEPTEMBER 2019

PENDING DIPLOMA, MOHAWK COLLEGE

- Business major

SKILLS

© Team player mentality e Leadership qualities © Communicates well with

© Works well under pressure © Creative customers

© Adaptability e@ Responsible e Flexible

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