Customer Service Sales Manager
Resume:
Mo Zahabi
SALES MANAGER
http://www.linkedin.com/in/zahabi
AB T5B 3N8
Contact
Work Experience
WIRELESS SALES MANAGER
Achieving key performance indicators from
sales, customer experience and
operational targets.
Coaching the sales team on a weekly basis
on effective sales techniques, to making
sure they’re ready to offer a top of the line
customer service to our clientele.
Keen on staying up to date with the latest
sales and customer service techniques, as
well as management courses to secure
quality service and a professional daily
interaction with the team and our
clientele.
Researching and educating the team on
the latest technologies and tech solutions
to be ready with a solution whenever we
face a technical challenge.
Building a strong and loyal customer base
by establishing trust and reliability to
create rapport with our regulars, to secure
satisfaction and returning customers.
Promoting a fun, dynamic and results
driven team culture.
OSL Retail services 2014 - Present
KEY ACCOUNT MANAGER
PEPSI 2007 - 2014
Skills
Team Leadership
Strategic Thinking
Negotiation
Management
Sales Analysis
Prospecting
Visual Presentations
Managed a $3M annual budget for the
company’s key accounts.
Negotiated and closed lucrative contracts
with new and existing key accounts and A
class accounts.
Acquired 385 new accounts during my
tenure, 15% of which are converted from
the competitor.
Executed and coordinated annual
marketing campaigns with my key
accounts to generate sales and secure high
revenue.
Developed trust relationships with the
major accounts to avoid turning to
competition by continuously proposing
solutions that meet their objectives, and
ensuring the correct products and services
were delivered in a timely manner.
Presented visual business reviews
periodically, to monitor progress and to
discuss further strategies to enhance the
sales.
Education
BUSINESS ADMINISTRATION
Marketing & Advertising - GPA: 3.11
AUL
Certificates
CBD
CUSTOMER MANAGEMENT
ADVANCED NEGOTIATION
EFFECTIVE TIME MANAGEMENT
Customer Business Development by P&G
By PEPSICO
By PEPSICO
By DanatCon
Languages
English
French
Spanish
Arabic
Interests
Reading
Chess
Yoga
Hiking
Technology
Music
http://www.mozahabi.ca
Contact this candidate