Customer Service Cement

RESUME

RADHARAMAN

Email id : **************@*****.***

Phone no. : +91-700*******

Permanent Address: Shanti Nagar Rauja Pokhara, Chhapra, District-SARAN, Bihar-841301

Objective:

Ambition to work in an organization which gives me enough space to correlate my practical experience and theoretical subject knowledge to the cutting edge technology and marketing system.

I have completed 3yr diploma in building material and cement technology, it imparted me all technical aspect of cement and construction industry. I look forward for the cement companies which offers opportunities in the cement industry specially technical support and marketing.

Qualification:

Professional:

Diploma in Building Material & Cement Technology from Jaypee University of Engineering and Technology, Guna (M.P) with Aggregate of CGPA 6.0, 65% (2008-11)

Academics:

X (B.S.E.B) Bishweshwar Seminary High School Chhapra with Aggregate of

63.5 % (year 2006)

XII (B.S.E.B) Tapeshwar Singh College Chhapra with Aggregate of

58.9 % (year 2007)

Employment Details

Organization: Prism Johnson Limited (Cement Division, 06th FEB 2017 to Till date

Designation: Senior OFFICE(MARKETING LOCAL PATNA)

Organization: Jaiprakash Associates Limited “JAYPEE GROUP (Cement Division From 15th June 2011 to 21 January 2017)

Designation: Engineer-1(MARKETING LOCAL BHILAI)

Roles and Responsibilities:

1-Provide technical support and product information to customers

2-Conduct joint trial mix with the customer for quality improvement and cost saving for all concreteproducts.

3- Provide cement, concrete and other raw material testing

4- Conduct customer complaint investigations and solutions

5- Train the customer in product and service knowledge

6-Make product demonstration and pr-esales approach to promote cement volume

7-Control and maintain method of testing raw material, mortar and concrete in accordance with our standard, standard, ASTM and ISO requirements

8- Develop and train skills of Sales and Technical Force

9- Present product introduction and demonstration

10-Coordinate with Marketing functions for supporting marketing activities

Skills

Customer Service Engineer, Branding Communication, Mason Meet, Contractor Meet, Consumer Meet, Engineer visit, Site visit, Site meet, Slump Test, Cube Test, Bulkage Test, Sieve Analysis, Coarse Aggregate, Concrete Mobile Van & Demonstrations etc

Internship & Trainings:

Have done six weeks in “JAYPEE DALLA CEMENT PLANT,

Have done sixteen weeks in“JAYPEE DALLA CEMENT PLANT,

Declaration:

All information specified here are true in best of my knowledge. I will show all original certificates on demand at any stage.

Place: Patna (Bihar)

(RADHARAMAN)

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