Warehouse Coordinator Customer Service
Resume:
Jennifer Cuomo
Warehouse Coordinator
East Hartford, CT 06118
adqclz@r.postjobfree.com
Dear Sir, Madam,
Please review my resume attached.
I have several years as diversified Warehouse Coordinator, handling orders for electrical components, maintain central station supplies, as well as communicate with Customer Service Representatives. I also have Administrative Assistant experience and reliable with a positive attitude. Microsoft office experience with hard drive experience.
I am very reliable, strive to achieve required goals and responsibilities and will do all to support your business.
Please call me to arrange for an interview.
Thank you,
Respectfully,
Jennifer Cuomo
adqclz@r.postjobfree.com
#readytowork
Authorized to work in the US for any employer
Work Experience
Warehouse Coordinator
Anixter - Windsor, CT
September 2015 to Present
Warehouse Coordinator, managing orders for Ct, Maine and S. Carolina. Support warehouse manager and warehouse supervisor. Validate orders and assist warehouse staff. Experience entering orders on SAP via fax or phone, acknowledging and filing. Experience working with Production Managers regarding delivery schedule depending on quantity and need. Expediting existing orders an RMA’s. Delivery Assurance Representative
Infotech America Enterprises, Inc - Windsor Locks, CT September 2010 to Present
September 2010 - May 2013
• 98 to 100% fill-rates and material pull-in through daily communications, problem resolution, technical, team participation along with client relations, expediting and removing bottle-neck findings. Recoveries communicated through company and Vendors ensuring deliveries to make improvements to deliveries.
• Open communication with daily calls and emails to Suppliers and team members regarding part status, deliveries. Input and updating reports for Managers on deliveries and tracking information.
• PMC Analyst (Project Material Control) and back-up: Work with various departments insuring part receipt and storage as well part allocations, expediting via telephone and email to escalate processing stages to get orders shipped.
Purchasing/Customer Service/Administrative Assistant Curbell Plastics - Windsor, CT
August 2009 to September 2010
Increased Sales 98% with 100% support to office and staff and branch office. Answered and directed all incoming calls and visitors, assisted all customers. Placed Purchase orders for raw materials and contacting Vendor's regarding Purchase order status and expedites.
• Setting up of Purchase Order requisitions/blanket orders/orders for various office supplies, shop materials and service contracts for maintaining office equipment, Order entry, along with credits and Vendor debits for Sales
• Variety of Administrative duties on internal systems and procedures for plastic & adhesive orders, set-up meetings, and arranged luncheons.
Customer Service Representative
Goodrich Pump and Engine - West Hartford, CT
February 2009 to May 2009
Ensured accurate repair invoices for 98 to 100% monthly closings.
• Responded to customer inquiries, calls and emails regarding repairs, worked with internal systems and procedures for repair orders. Accurately processing repair orders regarding the fuel control systems for helicopters and airplanes. Quoted and updated orders, working with Customer's and Financial to get orders released and shipped out. Weekly reports provided to a variety of External Customers.
• Premier Limousine, Berlin, Ct. Driver Limousine, Van part time while awaiting permanent job. Customer Service Representative
Pratt & Whitney - East Hartford, CT
December 1984 to December 2008
98 to 100% communications for spare part requirements through the supply chain; demonstrated proficiency in all aspects of order administration including order entry, quotations, delivery status and expedites.
• Support and dedication to customer orders resulted in 98 to 100% fill-rates. Driving and assisting customers with access and utilize website to help communicate requirements and expedites
• Credit cards processed for External Customer orders for all of Pratt & Whitney. Monitored Spares business Metrics and associated trends in order to anticipate part availability and inventory problems
• Ensured accurate payroll, attendance and labor charges issued to hourly workers with audits and presentations to all hourly employees.
• Commercial and Military invoices prepared for shipping overhaul repair orders.
• ISO9001 demonstrated proficiency in quality systems, ISO9001; Pratt & Whitney's continuous improvement system Achieving Competitive Excellence (ACE); Quality services and procedures. Inventory Records Clerk, Invoicing Clerk, Payroll Attendance and Labor Clerk Pratt & Whitney - Southington, CT
1986 to 2000
Responsibilities
Pratt & Whitney Overhaul and Repair-Southington, CT September 1986 to December 2000 Hourly Payroll- Attendance and Labor Auditing Clerk
• Monitoring Payroll Time-Labor and attendance and making adjustments to hourly employees pay and labor.
• Weekly, monthly, yearly closings deadlines met.
• Paymaster duties cashing checks and providing traveler checks weekly and balancing for company credit union.
Accomplishments
Improved time clocking, payroll accuracy.
Skills Used
Microsoft Office, SAP, JDE
Social Services Clerk working temp/ position DSS State of CT Halmark Totaltech - Rocky Hill, CT
Responsibilities
Managing confidential social service and child support files, purging and maintenance. Accomplishments
Moving files to archives and correcting areas
Skills Used
Managing and planning tactics - time management
Education
Associates
Teikyo Post University - Waterbury, CT
Business Machines
Central Connecticut Community College - New Britain, CT Skills
• Website Assistance, Telephone direct Customer experience.
• Supply Chain
• ISO 9001
• Internal Audits
• ERP Systems
• Warehouse Supervisor Experience
• JD Edwards
• Quality Systems
• Order Entry
• SAP
• Procurement
• Quality Management
• Auditing
• Customer Service
Certifications and Licenses
driver's license
Assessments
Data Entry — Proficient
June 2020
Entering data quickly and accurately.
Full results: Proficient
Administrative Support — Completed
June 2020
Using basic scheduling and organizational skills in an office setting. Full results: Completed
Attention to Detail — Completed
June 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Warehouse Shift Leader — Proficient
June 2020
Supervising warehouse staff and maintaining safety and security standards. Full results: Proficient
Analyzing Data — Completed
June 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Completed
Scheduling — Familiar
June 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Verbal Communication — Proficient
June 2020
Speaking clearly, correctly, and concisely.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
• Typing 60/70 words per minute
• Comfortable with using computer technology and proficient with Microsoft Office programs.
• SAP Power User and Operator and JD Edwards User
• Variety of Office Machines, including fax, copiers, credit card modems and phone systems.
Contact this candidate