An experienced customer service representative who has attention and p

CURRICULUM VITAE IYABO ODEFUNSHO

PERSONAL SUMMARY

A. highly organized, visionary and resilient graduate of Public Administration with proven analytical, leadership, reporting and problem solving skills, with lots of initiatives. Dependable hand in Information System and Telecommunications. Relate with people at all levels, learning and working as individual and as part of a team to achieve set goals. Proficient in the use of Microsoft office applications. To work with enduring legacy by working with other professionals in a team environment where innovation, challenges and achievement of results are a guide

Passionate about exploring opportunities in a suitable department of a reputable organization.

EDUCATION

Skills Edge Limited Abuja (Project Management) July 2015 – November 2015

Nasarawa State University, Keffi, Nasarawa State 2017-2019

(MPA in Public Administration – in view)

Nasarawa State University, Keffi, Nasarawa State 2011-2014

(BSC in Public Administration)

Niger State Polytechnic College of Administration & Business Studies, Bida, Niger state 2008-2010

(ND in Public Administration)

Hill- top model school, Minna. Niger State 2002-2007

(Senior School Certificate Examination).

Hill - top model school, Minna, Niger State. 1999-2002

(First School Leaving Certificate).

EXPERIENCE

CITI DESIGN WORKS AND ASSOCIATES (FRONT DESK OFFICER) 2020 -Till Date

• Issuing visitors badges

• Taking phone calls

• Sorting correspondence

• Updating records and files

• Attending to clients inquiries

Sor

EAT N GO LIMITED Pink berry (SHIFT MANAGER) 2018-2019

• Assign each member of the team based on their competencies and the needs of the group to meet production goals.

• Manage the shift and ensure that the product and services are in order.

• Offer an outstanding and a plus one customer service experience.

• Creating people’s plan for shift and adjust staffing as necessary.

• countdown cash drawers and prepare bank deposit

• Run end of the day report.

CATHERINA INT'L ACADEMY ABUJA (TEACHING) 2016- 2018

Responsibilities:

• Preparation of lesson notes

• General subject teaching for early years

• Setting continuous assessment and exam questions for the pupils

• Invigilation and marking of their examination scripts and preparation of the pupils examination results

KEFFI LOCAL GOVERNMENT SECRETARIAT

(National Youth Service Corps) 2014 - 2015

Corps liaison officer (CLO) at the schedule officer's office

Responsibilities:

• I make sure there is effective and efficient communication between corps members and the local government

• Give out monthly clearance to fellow coppers and responsible for posting of Corp members within the local government

• Regulating and facilitating smooth relationship between Corp members and the local government through the NYSC local government inspector.

SECURITIES AND EXCHANGE COMMISSION 2010 - 2011

(INDUSTRIAL TRAINING)

Responsibilities:

• Typing of letters and memo as directed to other departments

• Registering and taking records of incoming memo from other zonal offices

• Dispatch memos as instructed

• Administrative assistant

• Filing and documentation

• Receive, register and dispatch mails

• Receive register and dispatch files

SANDGROUSE LIMITED MINNA NIGER STATE

(SECRETARY) May 2014- October 2014

Task

• Digital documentation of private businesses in Niger state

• Administrative Assistance

• Filing and documentation of the company's consultancy services rendered

• Typing of letters and proposals

KEY COMPETENCES

• Computer literacy in Microsoft word office (word, excel, and power point)

• contribute to maintaining organizational unit’s performance goals and standards

• Excellent language skills (spoken and written) good writing and negotiating skills

• Work effectively with minimum supervision in a team environment.

• Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths.

• Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity.

• Exceptional communication, interpersonal, intuitive, administrative, organizational, and persuasive, problem solving skills with client and team focus.

• Ability to respect chain of command in an appropriate manner.

• Have respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion.

• Ability to listen actively, consider people’s concerns and apply judgment, tact and diplomacy.

REFERENCES

Mrs. Doris Fadina

Manager

Nigeria Social Insurance Trust fund

(NSITF) NSITF House, Gimbiya Street,

Area 11, Abuja - FCT

Tel: +234*********** Email: ***********@*****.***

Professor Folorunsho Abiodun Ajayi

Senior lecturer

School of Agriculture

Nasarawa State University, Keffi.

Nasarawa state

Tel: +234********** Email: **********@*****.***

Mr. Ismaila Olotu

Lecturer

Accountancy Department

Nasarawa University, Keffi.

Nasarawa State

************@*****.***

Contact this candidate