SKILLS

Communication

Empathy

Patience

Attentiveness Adaptability Time

management Creativity Conflict

resolution Decision-making

Collaboration Attention To Detail

Positivity Teamwork

Listening Skills Taking Responsibility

Multitasking

REFERENCE

Pastor Melisa - "Ignite ministries "

Lead Pastor

076*******

Ms Heather Chapman - "Mondeor

high school"

Principal

adqbp5@r.postjobfree.com

011*******

LEMICK SAMPSON

194 Bellefield avenue Mondeor 2091

adqbp5@r.postjobfree.com

062*******

EXPERIENCE

Ignite ministries

Jan 2018 - Dec 2021

Customer service and Admin consultant

Receiving and placing customer service telephone calls Maintaining solid customer relationships by handling questions and concerns with speed and professionalism

Resolving customer complaints, managing database records, drafting status reports on customer service issues Data entry and research as required to troubleshoot customer problems

Welcoming visitors and directing them to the relevant office/personnel.

Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations. Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings. Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.

Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.

Purchasing office supplies, equipment, and furniture. Overseeing the maintenance of office facilities, and equipment. Performing other relevant duties when needed.

EDUCATION

Mondeor high school

2021

Grade 12

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