SKILLS
Communication
Empathy
Patience
Attentiveness Adaptability Time
management Creativity Conflict
resolution Decision-making
Collaboration Attention To Detail
Positivity Teamwork
Listening Skills Taking Responsibility
Multitasking
REFERENCE
Pastor Melisa - "Ignite ministries "
Lead Pastor
Ms Heather Chapman - "Mondeor
high school"
Principal
******@****.**.**
LEMICK SAMPSON
194 Bellefield avenue Mondeor 2091
***************@*****.***
EXPERIENCE
Ignite ministries
Jan 2018 - Dec 2021
Customer service and Admin consultant
Receiving and placing customer service telephone calls Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
Resolving customer complaints, managing database records, drafting status reports on customer service issues Data entry and research as required to troubleshoot customer problems
Welcoming visitors and directing them to the relevant office/personnel.
Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations. Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings. Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.
Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
Purchasing office supplies, equipment, and furniture. Overseeing the maintenance of office facilities, and equipment. Performing other relevant duties when needed.
EDUCATION
Mondeor high school
2021
Grade 12