Joel M. Williams
Taylorsville, GA 30178
********@*****.***
OBJECTIVE
To obtain a position within the company that will allow me to utilize my skills and teamwork experience with unquestionable trust, superior performance and total commitment with a high level of initiative and self-motivation while placing the customer first.
EXPERIENCE
CABLE LOCATOR
Georgia Power Company
Rome, GA 30161
2006-2018
Follow all guidelines and policies while keeping SAFETY a top priority
Prioritize and locate tickets daily
Respond to all locate request in a timely manner
Complete and accurately locate all requests within designated gridded areas
Use of KorTerra Computer Program
Demonstrate Southern Style Behavior
Southern Company Target ZERO Initiative
Be Proactive
Team Player
TNT INSULATION
562 Pea Ridge Road
Rockmart, GA 30153
2005-2006
Salesman/Assistant
Supervision of various work crews
Responsible for maintaining high levels of customer service on existing accounts and newly acquired accounts
CARLTON REAL ESTATE APPRAISAL SERVICES
809 Keelway Drive
Rome, GA 30165
2003-2005
Residential real estate appraisals
Evaluate, measure and inspect properties
Enter dwelling descriptions into computer using Appraisal Software
Complete Final Appraisals
Assist Certified Appraiser on daily activities
CABLE LOCATOR
Georgia Power Company
Cartersville, GA 30120
1996-2003
Prioritize orders for daily actives
Process orders from Utilities Protection Center
Locate Georgia Power underground cables
Process orders for overhead protection
Gather information for annexations of surrounding counties
Process paperwork
Served as Committee Safety Member for Cartersville Operating Department
Miscellaneous duties as assigned
CUSTOMER SERVICE REPRESENTATIVE
Georgia Power Company
Rockmart, GA 30153
1992-1996
Processed Payments
Managed all aspects of customer complaints
Researched delinquent bills
Assisted customers with payment plans
Balanced financial records daily
INVENTORY CLERK
Georgia Power Company
Plant Bowen
Euharlee, GA 30120
1989-1992
Data entry
Process purchase orders and invoices
CLERK “B” for TRANSMISSION & SUBSTATION CONSTRUCTION
Georgia Power Company
Forest Park, GA
1984-1989
Winch truck operator
Delivered materials to construction sites
Responsible for receiving materials for construction purposes
Maintain correct material inventory for the yard
Load all materials for shipment to job site
Maintain inspections for construction crews fire extinguishers throughout the state
MISCELLANEOUS
Qualified highway flagger
Forklift Operator License
March of Dimes Committee Member
Completed Customer Service Training Classes
Safety Training Seminars
Sub-Station Qualification Class
Annual House Moving Seminar
Monthly Utility Meetings
Smith Driving System
MS Word and Windows Level 1
First Aid Training
Safety Chairman
Safety Committee Member
Certified Concrete Tester (Calibration)
Intro Electric Utility System
“C” Operating Training
SASS Clerical Test
Worked Injury Free Entire Career at Georgia Power (34 Years)
EDUCATION
Floyd College 1980-1982
Rockmart High School 1979
References available upon request