Data Entry Customer Service

KAREN T. BROOKS

*** **** ***** **. *** *B NY, NY 10030 332-***-**** EMAIL:*******.*******@***.***

EXPERIENCE

**/**-*/** ***** Services (Temporary) New York, NY Duane Reade Store

Stocked the greeting cards at the beginning of the shift. Arranged and rearranged greeting cards every few minutes if they got out of place Engaged with customers if they need assistance finding a card 01/18-5/18 Maxwell Medical New York, NY

In the morning distributed medical massage flyers to people while inside the subway. In the afternoon handed out medical massage flyers to people on the street. Engaged with different ethnicity of people and told them which insurance we take. At the end of the day make sure extra materials go back to the office for the next day. 5/16/-1/17 Democratic Party New York, NY

Handed out petition form to get signatures from voters. Went door to door talking to voters to get them to come out and vote. If nobody home would leave flyers on doors.

Clerical work such as typing, data entry, filing, and answering the phone Karen Brooks Page 2

12/15-3/16

Loeb Enterprise New York, NY

Customer Service Representative

Handled an enormous amount of mail advertisement material. Verified the spelling of names and addresses from a printed out sheet. Hand wrote out names and addresses on envelopes for a personal touch. Carried them out to the mailing chute for pickup to be mailed the same day 8/12-8/15 Central Marketing New York, NY

Used automatic dialer to conduct surveys to customers. Made over 100 calls per day

Typed by inputting information into the computer (data entry) Managed and ensure accuracy, effectively and efficiently 5/10-6/12

International Point of Contact New York, NY

Called customers residential and businesses to conduct surveys Utilized the automatic dialer to make 100-200 outbound calls Used the computer to input the information(data entry) Provided customer service assistance when needed

Skills: Type 45 wpm, 7000 Data Entry Keystrokes, Microsoft Word, Microsoft Office, Phone Etiquette, Excellent Communicator, Good Listener

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