Insurance Specialist Customer Service

SALLY CAMARGO

**** * ***** ** **** Grande AZ.****2

520-***-****

**************@*****.***

PROFESSIONAL SUMMARY

Diligent Customer Service Representative with proven technical abilities cosultation skills, and attention to detail. Effective at understanding customers' concerns and fielding wide range of inquiries with analytical and communication strengths. Maintains through and accurate documentation of all activities.

SKILLS

.Information security .Product promotion

.Reliable .Transaction processing

EXPERIENCE January2010-July2021

Customer Service Representative

The Auto Insurance Specialist LLC/Casa Grande AZ,85122

.Customer service, answering phones,taking payments, update policies per customer request, order office supplies, marketing.

.Answered customer questions about policies and procedures with a friendly and knowledgeable approach.

.Protected customer and company information with strict use of established security procedures. .Contributed to billing accuracy by determining charges for service requested, collecting deposits,and arranging long-term payments plans.

..Sold products to customers during routine service calls using strong cross- selling abilities. .Answered { Numerous} inbound calls each day to handle various concerns, set appoinments, and close sales.

.Managed paperwork and [Software} updates for new sales and programs sign-ups. .Completed inquiries and followed up with customers to share findings and offer solutions.

EDUCATION

March1999 High School Diploma

Roy Miller High School, Corpus Christi TX 78408

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