Medical Coordinator Residence Manager
Resume:
Carla
Jones Clark
ABOUT ME
***************@*****.***
Brooklyn, NY 11236
Highly motivated individual seeking a position with your company to demonstrate my strong communication, interpersonal and organizational skills. Strong customer service background and ability to excel in professional team settings.
E D U C A T I O N
Borough of Manhattan Community College Careers Program,
Certified Clinical Medical Assistant
Certification Received June 2015
Integrated Bridge in Allied Healthy Careers Program,
Phlebotomy Technician
LaGuardia Community College
Certification Received October 2012
Hope Program
2011
First Step Program
2010
I N T E R N S H I P S
Medical Assistant (Internship)
New York Eye and Ear / New York, NY
February 2015 – August 2015
Meet and greet patients for registration, answered phones and made appointments
Prepared patients for surgery and assisted in PACU as needed
Sorted Mail and handled correspondence
Filed and typed documents
Assisted with nursing staff attendance keeping
Medical Assistant (Internship)
Brooklyn Plaza Medical Center / Brooklyn, NY October 2012 – June 2013
Meet and greet patients while exhibiting knowledge of the order of draw
Assist in lab with managing inventory and ordering/stocking supplies
Taking Patient Vital Signs/Medical Histories
Filed Patient Medical Records
Maintained the Confidentiality of Patient Information
Scheduled Patient Medical Procedures
Followed Up On Patient Visits
Updated Patient Charts
Ordered Lab Tests and printed patient labels utilizing EHR
EXPERIENCE
Assistant Residence Manager
ASBM / Brooklyn, NY / October 2017 – July 2021
In-depth knowledge of ASBM policies and procedures and NY State and Federal regulations
Responsibility, in conjunction with the Resident Manager, for assuring that all phases of an individual’s treatment plan are implemented. Including but not limited to, daily living, skill training, personal hygiene and ADL routines, medical needs and follow-up, recreational and socialization activities, community integration, assisting professional staff in the areas of physical, occupational, speech and hearing therapies, and addressing dietary needs
Observes, supports, and assesses the performance of DSP’s to assure that program plans are being carried out and that efficient and effective care is being provided to each and every individual
Assists the Resident Manager during staff meetings and trainings
Identifies and directs housekeeping and maintenance problems to the Resident Manager
Upon request, assists in maintaining accurate record keeping for the individual’s personal allowance and House Petty Cash
Reviews all occurrences minor and/or major on a daily basis and reports as per OPWDD regulations
Oversees the Physical Plant and maintenance to ensure cleanliness, freedom of odor and safety
Ensures that each individual has enough clean, neat, appropriate and seasonal clothing
Provides feedback to all team members regarding changes in any individual’s health, and/or behavioral concerns
Carries out duties and assignments at the direction and discretion of the Executive Director
Responsible for managing and scheduling 22 employees
Medical Coordinator
PSCH / East Elmhurst, NY / December 2015 – October 2017
Ensure consumers are obtaining medical and clinic care according to individual need
Advocate for consumers with all medical providers
Account for and oversee all medication.
Monitor Blood Pressures and A1C levels
Transport all consumers to medical/psch appointments and emergency room when needed
Ensure that medical coverage is always in affect
Participate in weekly consult meetings with Residence Manager and Residence Nurse
Assist with daily living needs
Executive Assistant
Guy Carpenter & Company, LLC / New York, NY / March 1999 – October 2009
Provided administrative support for Managing Directors and SVP’s in Marine Brokerage Department
Coordinated preparation and timely dissemination of company reports and slide presentations for client and reinsurer meetings
Acted as liaison and maintained open lines of communication among senior executives, brokers, clients, reinsurers and administrative staff
Responsible for event planning for both on and off site departmental and client functions, including all logistical set ups, location, catering, equipment and travel
Coordinated and set up conference calls, board and management meetings, special events and travel arrangements (International and Domestic) for top executives, providing itineraries and processing of all consequent expense reports
Functioned as HR and Payroll liaison for processing requests for time off, time keeping reports, status change requests, interview schedules, badge replacements, new hire implementation and training
Responsible for answering a high volume of incoming calls from clients/reinsurers and colleagues
Developed, formatted and maintained client/reinsurer databases; updated and maintained broker calendars and blackberries
Assisted with the complete reorganization of department filing after 9/11; effectively assisted in minimizing department expenses and ensuring department yearly audit scores were 92.5% or higher
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