Carla

Jones Clark

718-***-****

347-***-****

ABOUT ME

adq98u@r.postjobfree.com

***-** ********* *** ******

Brooklyn, NY 11236

Highly motivated individual seeking a position with your company to demonstrate my strong communication, interpersonal and organizational skills. Strong customer service background and ability to excel in professional team settings.

E D U C A T I O N

Borough of Manhattan Community College Careers Program,

Certified Clinical Medical Assistant

Certification Received June 2015

Integrated Bridge in Allied Healthy Careers Program,

Phlebotomy Technician

LaGuardia Community College

Certification Received October 2012

Hope Program

2011

First Step Program

2010

I N T E R N S H I P S

Medical Assistant (Internship)

New York Eye and Ear / New York, NY

February 2015 – August 2015

Meet and greet patients for registration, answered phones and made appointments

Prepared patients for surgery and assisted in PACU as needed

Sorted Mail and handled correspondence

Filed and typed documents

Assisted with nursing staff attendance keeping

Medical Assistant (Internship)

Brooklyn Plaza Medical Center / Brooklyn, NY October 2012 – June 2013

Meet and greet patients while exhibiting knowledge of the order of draw

Assist in lab with managing inventory and ordering/stocking supplies

Taking Patient Vital Signs/Medical Histories

Filed Patient Medical Records

Maintained the Confidentiality of Patient Information

Scheduled Patient Medical Procedures

Followed Up On Patient Visits

Updated Patient Charts

Ordered Lab Tests and printed patient labels utilizing EHR

EXPERIENCE

Assistant Residence Manager

ASBM / Brooklyn, NY / October 2017 – July 2021

In-depth knowledge of ASBM policies and procedures and NY State and Federal regulations

Responsibility, in conjunction with the Resident Manager, for assuring that all phases of an individual’s treatment plan are implemented. Including but not limited to, daily living, skill training, personal hygiene and ADL routines, medical needs and follow-up, recreational and socialization activities, community integration, assisting professional staff in the areas of physical, occupational, speech and hearing therapies, and addressing dietary needs

Observes, supports, and assesses the performance of DSP’s to assure that program plans are being carried out and that efficient and effective care is being provided to each and every individual

Assists the Resident Manager during staff meetings and trainings

Identifies and directs housekeeping and maintenance problems to the Resident Manager

Upon request, assists in maintaining accurate record keeping for the individual’s personal allowance and House Petty Cash

Reviews all occurrences minor and/or major on a daily basis and reports as per OPWDD regulations

Oversees the Physical Plant and maintenance to ensure cleanliness, freedom of odor and safety

Ensures that each individual has enough clean, neat, appropriate and seasonal clothing

Provides feedback to all team members regarding changes in any individual’s health, and/or behavioral concerns

Carries out duties and assignments at the direction and discretion of the Executive Director

Responsible for managing and scheduling 22 employees

Medical Coordinator

PSCH / East Elmhurst, NY / December 2015 – October 2017

Ensure consumers are obtaining medical and clinic care according to individual need

Advocate for consumers with all medical providers

Account for and oversee all medication.

Monitor Blood Pressures and A1C levels

Transport all consumers to medical/psch appointments and emergency room when needed

Ensure that medical coverage is always in affect

Participate in weekly consult meetings with Residence Manager and Residence Nurse

Assist with daily living needs

Executive Assistant

Guy Carpenter & Company, LLC / New York, NY / March 1999 – October 2009

Provided administrative support for Managing Directors and SVP’s in Marine Brokerage Department

Coordinated preparation and timely dissemination of company reports and slide presentations for client and reinsurer meetings

Acted as liaison and maintained open lines of communication among senior executives, brokers, clients, reinsurers and administrative staff

Responsible for event planning for both on and off site departmental and client functions, including all logistical set ups, location, catering, equipment and travel

Coordinated and set up conference calls, board and management meetings, special events and travel arrangements (International and Domestic) for top executives, providing itineraries and processing of all consequent expense reports

Functioned as HR and Payroll liaison for processing requests for time off, time keeping reports, status change requests, interview schedules, badge replacements, new hire implementation and training

Responsible for answering a high volume of incoming calls from clients/reinsurers and colleagues

Developed, formatted and maintained client/reinsurer databases; updated and maintained broker calendars and blackberries

Assisted with the complete reorganization of department filing after 9/11; effectively assisted in minimizing department expenses and ensuring department yearly audit scores were 92.5% or higher

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