Customer Service Sales Manager

S. JOHNSIRANI

*******************@*****.***

No.*3, Flat S1- Mettu Street, Ayanavaram, Chennai - 600023

Objective:

** ***** ** ********** ** a Sales officer seeking to pusure a professional career in a dynamic environment where i can develop my Professional abilities by implementing my theoretical knowledge with practical experience.

Skills:

Good understanding of market and various financial products

Excellent communication skills

Comprehensive knowledge about sales and good negotiating skills

Excellent knowledge of operation guidelines and standard banking procedures

Exceptional statistical abilities and managerial skills

Deep knowledge of banking procedures, lending policies and documention

Work Experience:

Banking - Team Manager (Personal Loan)

ICICI Bank (Artemis Pvt Ltd), Nungabakkam, Chennai-34

December 2005 – 2009. (4 Years)

Support the portfolio growth in the branch by identifying cross-sell opportunities, depending relationships and increasing client acquisition.

Plan, organize and co-ordinate daily sales, service, and operation management process.

Banking – Senior Sales Office.(CASA)

HDFC Bank Ltd, Egmore, Chennai-8

July 2009 – Feb 2012

Selling of various liability products like Savings A/c, Current A/c and Fixed Deposits to clients.

Sales Manager in Departmental store

Om Saravana, Arumbakkam, Ch-106

Feb 2014 – Nov 2019

Responsible of maintaining the Accounts.

Handled 15 staff in the store for selling the product.

Remarkable knowledge of all supermarket product, services and solutions

Ability to interact with all the customers in a friendly and helpful manner.

Provided high quality customer service to the client and maintained their satisfaction level.

Education:

BCA

10th and 12 in Presidency Higher Secondary School, Chennai.

LANGUAGES KNOWN

English & Tamil

PERSONAL DETAILS

1.Date of Birth : Aug- 19th 1982

2.Father’s Name : T. Johnson

3.Marital Status : Married

4.Mobile :882-***-****

DECLARATION:

The details furnished above are true and correct to the best of knowledge.

Date:

Place: Yours Faithfully,

S.JOHNSIRANI

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