Customer service executive
Resume:
Resume
NEHA SINGH
Tughlakabad Extention-110019
Contact Number -966-***-****
*****-*************@*****.***
CAREER OBJECTIVE
To achieve a career in a progressive work environment where I can devote creative & professional abilities to satisfy my urge for excellence and grows with honesty and loyalty for organization.
EDUCATION
10th passed from CBSE Board in 2016 with 7.2 C.G.P.A
12th passed from CBSE Board in 2018 with 60%
Pursuing Bachelor in Arts from University of Delhi and will be completing in 2022
EXTRA QUALIFICATION
Microsoft Word,
Excel,
Power point
WORK EXPERIENCE
Hathway Digital Pvt. Ltd. As a Customer Support Executive) (March 2019 to 5th April 2022)
Call to customer to understand their queries and issue and provide solutions
To resolve the issue, speak to the cable operator area wise and follow up with them until it get resolve
Email to the broadband department and forward the high escalation queries
Prepare data on excel to maintain the queries and generate a ticket on OBRM sheet(software)
PERSONAL DETAILS
Father name : Uday Pratap Singh
Date of birth : 04/05/2000
Marrital Status : Single
Language : Hindi & English
Religion : Hindu
Hobbies : Watching Movies
DECLARATION
I hereby declare that above information is true, correct and complete to the best of my knowledge
Thank You
Neha Singh
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