Graphic Designer Customer Service

Cherie L. Moore

**** * *** ****** *****

Casa Grande, AZ 85122

Phone: 480-***-****

************@*****.***

OBJECTIVE:

As a highly motivated individual with over 25 years' experience in management, administrative

assistant and customer service, I look forward to obtaining a position that will enable me to

use my strong organizational skills, educational background and ability to work well with

others to become an asset to your company.

MAJOR ACCOMPLISHMENTS:

State of Arizona Real Estate License 2012 - current

State of Arizona Public Notary 2011 - current

Completion of Statutorily Prescribed Firearms Training Course 2007

Department of Financial & Professional Regulation (PERC) 2006

State of Illinois Real Estate License 2005

EXPERIENCE:

Integrity All Stars Chandler, AZ

Office Manager/Transaction Coordinator August 2011 to February 2022

Marketing:

•Create window displays

•Work with graphic designer on postcards/flyers

•Schedule photos for listings

•Order flyers for listings

•Order photo books for Sellers

•Order personalized Yetis for clients

•Nominate for awards

•Update client database

Operations:

•Training new hires/Agents

•Evaluating job performance

•Keeping cost and sales records

•Generating real estate financial reports

•Set up and maintain phone system (RingCentral)

•Set up and maintain printer

•Maintain alarm system

•Book keeping for 3 accounts at a time

•Issued W9s and 1099s

•Paid some of the business bills

•Offering superior customer service

•Supervise all administrative duties for home buyer and seller transactions from contract to close

•Ensure inspections are scheduled and assist with negotiating and completing any necessary

repairs

•Soft stage listings

• Prepare listing paperwork

• Write contracts, addendums, negotiate and write BINSRs

• Make sure the buyer’s offer and counteroffers get approved by the seller to ensure a smooth real

estate sales process

•Communicate with Title and Lenders on status of escrow

•Zillow calls/show homes/write contracts

Millennium Metals LLC Steger, IL

Administrative Assistant May 2005 to May 2009

•Answer telephones

•Meet and greet clients and visitors

•Create and modify documents using Microsoft Office

•Perform general clerical duties

•Maintain hard copy and electronic filing system

•Sign for and distribute UPS/Fed Ex/Airborne packages

•Research, price and purchase office furniture and supplies

•Setup and coordinate meeting and conferences

•Collect and maintain PC inventory

Cigna HealthCare Bourbonnais, IL

Quality Reviewer/Auditor April 1998 to June 2005

•Keep up to date on policies and procedures

•Meet monthly goals accurately

•Review and provide feedback to processors

•Prepare monthly team meetings

•Release high dollar claims

•Provide answers to questions

•Maintain confidentiality

Moore Pest Control Kankakee, IL

Office Manager/Owner January 1996 to March 2000

•Accounts receivable/payable

•Daily schedules

•Setting appointments

•Answering phones

•Billing

•Ordering supplies

•Payroll

•Knowledge of company and products

PERSONAL:

I am very energetic, highly motivated, a fast learner and a great multi-tasker. I can work as a

team or individually to achieve results. I am also very proficient on the computer and internet.

During the times I was not working I was spending time with my family. My children are now

grown so I have found myself with extra free time.

Contact this candidate