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English Teacher Appointment Setter

Upper Bicutan, Taguig, 1631, Philippines
May 29, 2022

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Malaysia - **** - ****

Vietnam, HaNoi 2017-2018

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Fatima Ramos Abu Alhalawa

Makati, Don Bosco Philippines

+63-915-***-**** •

Work Experience

Costumer Experience Ambassador

QVI Club & Q Lifestyle

Bilingual Customer Support Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies.

Offered friendly and efficient service to customers, handled challenging situations with ease.

Monitored company inventory to keep stock levels and databases updated. Appointment Setter

Crisalix Virtual Aesthetic Inc.

Providing support to a company's sales team by calling prospective clients and scheduling appointments for them to speak with a salesperson. Addressed client inquiries and updated database information. Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered

Content Review And Data Analysis


Content review under client supervision for international and domestic cases following client guidelines and procedures.

Review and identify illegal content and taking an appropriate action in compliance to company policies.

Researched and resolved issues regarding integrity of data flow into databases.

English Teacher For Kindergarten / Elementary

Tiéng Anh truc tuyén GHS

Teach basic skills including letters, numbers, elementary natural and social science, music, art, literature and behavioral skills to children in the kindergarten phase to advance their physical, mental, and social development and maximize their potential in a positive and safe environment.

Marketing Supervisor

June 2017

Philcango International Recruitment Services, Inc. Coordinating all internal and external marketing and translating Arabic to English and Tagalog providing a professional and excellent level of costumer service.

Handle average 100+ calls on a daily basis

Maintained calendar and schedules of proposals due. Educated customers on new and existing application of products. Education

Bachelor Degree In AB Communication Arts Major In Advertising COLLEGE OF EDUCATION, ARTS AND SCIENCE DE LA SALLE Other Activities

Volunteered Bravo Travel Website (Travel And Tourism) Organizing flights, travel insurance and accommodation, handling complaints and refunds Volunteered Stone Woods Travel Assistant and Consultancy Services. Ensured highest services levels and memorable experiences for tourists clients. Assisted senior tour guides and ensure that the costumers were all guided and directed during tour. Memorized entire line of company services. Resolved complex issues quickly and smoothly


English ( Fluent)

Arabic (Fluent)

Tagalog (Fluent)


Microsoft Office (MS Word, Excel, PowerPoint)

Basic Programming Knowledge

Basic Knowledge Of HTML


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