Crystal Serrano
**** ***** **** **** ********, TX 77583
**********@*****.***
Summary of Skills:
MS Word, Excel, Outlook, & PowerPoint Case Management Online e-filing
Updating and maintaining records Bilingual CloudLex
Scheduling Rippe Kingston Software Navision
Customer relations skills Abacus Law
Legal client invoicing Electronic billing
Professional Experience:
Coats Rose Houston, TX
Legal Billing Clerk March 2019 – Present
●Electronic billing
●Open new client files
●Rate changes
●Process trust applications
●Run monthly cash reports
●Process monthly billing invoices
●Receive, sort, and track incoming payments
●Send invoices and account updates to clients
●Conflict of interest checks in the database
●Process time and costs changes
Calvillo Silva PLLC, Houston, TX
Legal Assistant/Billing Clerk December 2017 – March 2019
●Billing
●Ebilling
●Assist clients with case status
●Intake for new clients
●Prepare demands
●Assist with property damage
●Request medical bills and records
●Prepare and e-file Documents
●Schedule and confirm appointments
●Prepare and e-file documents
●QuickBooks
●Accounts Payable and Accounts Receivable
●Settlement disbursements
●Payroll
Mukerji Law Firm, Houston, TX
Receptionist/Accounting Assistant/Legal Assistant June 2017 – December 2017
●Client Billing
●Accounts Payable and Accounts Receivable
●QuickBooks
●Manage Payroll
●Scanned in legal documents
●Printed disbursement checks
●Confirmed appointments
●Prepared outgoing mail and distributed incoming mail
●Translated (English/Spanish)
Triyards, Houston, TX
Receptionist/Accounting Assistant July 2013 – June 2017
●Answered multi-line phone system (13+ lines)
●Greeted clients and directed them to the correct person
●Set up new customer files
●Accounts Payable and Accounts Receivable
●Ran accounting reports
●Issued invoice payments
●Created accounting spreadsheets
●Recorded invoices in Navision software system
●Ordered office supplies and restocked supply room
Westfield Engineering, Houston, TX
Receptionist December 2007 – July 2013
●Answered multi-line phone system (10+ lines)
●Set up client appointments
●Created spreadsheets
●Data entry, filing, and copying
●Ordered office supplies
●Postal services, UPS, FedEx, DHL
●Translated (English/Spanish)
Education:
ICS Newport Pacific High School January 2003