CUSTOMER SERVICE ADVISOR
Concentrix Remote work at home, Nov 2021- Jan 2022 Answer calls in a timely fashion, helping customers with questions and concerns while updating company software system with information. Had a death in the family (sister), and had just lost Mother a few months before. Felt I needed to handle family business and take care of my Dad is why I left. Oﬃce Manager
TSR LLC. Fayette, Alabama, May 2019- June 2021
Customer Service, multi-line phone system, company software (Mitchell 1), ordering parts and inventory, appointments, accounts receivables/payables, payroll…etc. Shop closed June 2021 (Covid related)
American Power Source, Fayette, Alabama, April 2005- June 2013 Oversaw department of 40 by supervising daily operations, providing support and coordinating personnel.
Plant shut down in 2013.
Shop Manager, Fayette, Alabama, Feb 1992-Nov 2001
Managed inventory, cash control, appointments, orders, opening/closing procedures, etc.
Fayette County High School, Fayette, Alabama
Graduated with a High School Diploma in 1990
Customer Service, Oﬃce equipment, Managerial skills, Problem solving, Accounts Receivable/Payable,Oﬃce Management, Communication