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Customer Service Film

Location:
Belton, TX
Posted:
May 22, 2022

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Resume:

Maria Vasquez

*** ****** ******

Temple, TX *****

Evening Phone: 254-***-****

Email: adq5il@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

● Epic Experience

● Customer experience

● Maintain GE PACs workflows

● Bilingual in Spanish

EXPERIENCE

Baylor Scott & White Health

Radiology Support Services, May 2004- May 2020

● Monitor departmental computer systems, computer operations, distribution of reports and overall daily computer activities for the support of all Scott & White facilities

● Run established reports and prepare them for distribution in accordance with established guidelines.

● Closely work with Contract Services to assist and communicate any issues and bring resolution to them.

● Archive images from CDs in various formats to GE PACs system

● Deleted, merged, placed orders in GE PACS system

● Experience with Epic 2018 Radiant applications

o Placed orders

o Run reports

o Upload CDs using LifeImage workflow

● Maintain legal outside films for customers

o Mail out CDS to patients and facilities

o Collected money for payment of outside CDs

o Uploaded Radiology procedures for patients/legal Film Librarian, December 2001-May 2004

● Perform a variety of functions leading to the processing of x-ray studies for interpretation, eventual filing, and management of x-rays and reports in file for use of Scott & White clinicians in patient care activities

● Accurately apply color codes and bar codes for filing

● Prepare film jackets and file composite in accordance with established departmental guidelines

● Utilize the archival system to promptly and accurately file and retrieve films

● Track films in and outside of department, and generate file reports

● Audit film archives to ensure correct filing practices are being followed and to identify lost or missing records

● Promptly respond to requests for information within established customer service guidelines

● Load and unload film alternators, setup x-ray films for reading radiologists, and copy films

● Perform clerical functions associated with maintaining film library records



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