Center Representative Customer Care
Resume:
Coco Uwa Osadolor
ADDRESS:*****a White Trillium Road, Perry Hall 21128
Phone 469-***-**** Email: ***************@*****.***
OBJECTIVE
To work in a vibrant and dynamic organization that gives room for creativity, teamwork and with a well-laid out path for career development whilst helping to achieve corporate goals.
WORK EXPERIENCE AND ROLES
December 2018- Present
KCJ Management Baltimore Md
Position: Customer Services Representative
Telemarketing of products and services to customers.
Handling Customer Complaints/Enquires
Providing Service Information to Clients
February 2017 – December 2018
Mindesto - Dallas, TX
Position: Customer Services Representative
Process new customer sales orders promptly.
Identify customer needs.
Make recommendations to customers for additional products and services.
November 2013 to December 2015
ESMC Limited, (ETISALAT) Lagos. Plot 19 Zone 1, FG Layout Banana Island, Ikoyi Lagos
Position: Call Center Representative
Taking and directing telephone calls
Telemarketing of products and services to customers
Attending and resolving issues on customers’ accounts / lines.
JULY 2013 to November 2013
Mactay Nigeria Limited, Lagos. 5, Prince Adelowo Adedeji Street, off Admiralty Way, Lekki.
Position: Customer Care Executive
Taking and directing telephone calls
Telemarketing of products and services to customers
Attending and resolving issues on customers’ accounts / lines.
February 2009 - May 2010
Snow White Nig Enterprise, Ekewan Road Benin-City Nigeria
Position: Customer Services Officer
Providing Service Information to Clients
Arranging Logistic Support to Clients
Taking and Directing Telephone Calls/Messages
Handling Customer Complaints/Enquires
EDUCATION
University of Benin.
Bachelor of Social Science (Ed) in Accounting
SKILLS
Leadership skills
A fast learner, who adapts well and quickly in a new environment.
A good team player and high- confidence
Excellent builder in client relationship
Humble, honest, and dedicated to objective
.
COMPUTER SKILLS
Proficiency in Microsoft Word, Excel and Power point
INTEREST
Reading, Socializing, Engaging in Intellectual discussions
.
REFEREES
To be provided on request
Contact this candidate