elizabeth carroll, LCSW
********************@*****.***
Professional Summary
Conscientious Case Manager bringing 20 years in social work and case management services. Displays perseverance in the face of challenges. Articulate and charismatic Social Services Manager successful at exceeding organizational goals. Strives to streamline processes to increase departmental efficiency and improve services. Community Service Specialist successful at offering community support services to adults with developmental and intellectual disabilities. Dedicated professional with 7 years in counseling and crisis intervention with at-risk youth. Offers a comprehensive academic and work background in social services, as well as strong interpersonal, organizational and computer skills. Self-directed senior care provider and innovative thinker with a knack for developing creative solutions to complex problems. Exceptional planning, administration and leadership skills, particularly in program design, implementation and management.
White Sands Treatment Center, Naples FL
Primary clinician OP 1/2022-present
The Willow at Naples, an Oglethorpe Company 8/2021-12/2021
Primary clinician dual diagnosis in patient facility, locked unit
White Sands Treatment Center, Naples FL LCSW OP clinician 12/2020-8/2020
Individual and Group Counseling Substance Abuse and Dual Diagnosis
Sunshine State Counseling Center, LLC 9/2020-10/2020
The Traveling Therapist, LLC 10/2019-8/2020
Delivery of Psychiatric and Supportive Social Work
Individual, couples and family social work services in office and home setting.
Delivery of social work supportive services to residents in long term care at residential facilities
Pure Life Renal 8/2019-9/2020
Dialysis Social Work
Nextep, LLC 4-2019-10/2019
Addictions Social Worker
Individual psychotherapy session and group sessions
Amedysis
Medical Social Worker 8/20/18 11/2018
Home Visits to persons who are medically compromised/determine needs for service
Volunteer, 06/2016 to 2018
JEWISH FAMILY AND COMMUNITY SERVICES OF SOUTHWEST FLORIDA – Naples, FL
●Weekly meetings with clients served which consist of serving meals and spending social time with members of community while encouraging members to become acclimated to changing life experiences.
Founder, 09/2010 to Current
COLLIER COUNTY FIRST RESPONDER GUARDIAN ANGEL PROJECT – Naples, FL
Self-started (Identify the Angel) project I initiated in Collier County. Along with two volunteers present Collier County First Responders and Veterans with a Guardian Angel to honor their service.
●Developed media kits.
Manager, 09/2010 to 07/2016
THE NAME GAME – Naples, United States, Florida
Worked with the management team to implement the proper division of responsibilities.
Provided ongoing guest service, including giving fashion advice.
Provided an elevated customer experience to generate a loyal client base.
Successfully supervised store liquidation with the use of social media, etc, including finances, donations and successfully forged relationships with representatives of the non-for-profit community.
Partner, researcher, writer marketing, 08/2001 to 09/2009
MEDICAL COMPOSITION RESOURCES, LLC CAMBRIDGE – Chicago, Cambridge, King of Prussia, PA, Ontario
Marketed writing services to pharmaceutical companies in US and UK.
Negotiated contracts and subcontracts so that all deadlines were met.
Analyzed statistics and data gathered during clinical trial reports for safety and efficacy of drug and submitted for approval from federal agencies.
Clinical Social Worker/supervisor, 08/2002 to 09/2003
JOSEPH J PETERS INSTITUTE – Philadelphia,, Pennsylvania
Served as supervisor to two clinicians who administered a day-treatment program designed to educate sex-offenders with a co-morbid MR and/or Axis 1 Diagnosis.
This was a community- based setting and communication with courts, residential facilities and other care providers was constant and fluid to monitor lethality and public safety.
Social Worker, 2003 to 2004
SOCIAL WORK, prn – Fort Washington, PA
Completed short-term assignments in Philadelphia-area hospitals. This worker served as in-patient case manager in a detox facility as well as case manager and engagement/activities coordinator in a senior day program.
Social Worker, 01/2004 to 01/2005
CLINICAL STAFFING RESOURCES – Chicago, IL
Completed short-term placements in Chicago-area hospitals such as Lake Forest Hospital, a general hospital in Lake Forest, Ill. where I served the community/clients as the solitary worker in hospital when coverage was necessary
Case Manager/social worker, 06/1996 to 08/1999
SOUTHWOOD COMMUNITY HOSPITAL – Norfolk, MA
Evaluated treatment plans against individual goals and healthcare standards. Provided patient diagnoses under strict time constraints while medical staff monitors detox process Referrals to outside agencies/self help/12 step programs
Social Worker, 02/1999 to 09/2001
SOUTH BAY MENTAL HEALTH – South Yarmouth, MA
●Served as case manager and primary clinician for Medicare, Medicaid, privately insured and private pay clients in their homes, or residential facilities, completed intake, psychosocial assessments and levels of functioning. while developing a strength-based treatment plan, participated in case conferences with other providers to support clients optimum functioning Served as primary therapist for individuals, family members and children in office setting.
●Collaborated with the Behavioral Health Court to serve dually-diagnosed individuals.
Psychiatric Social Worker Intern, 06/1995 to 06/1996
HARVARD COMMUNITY HEALTH – Cambridge, MA
●Worked in out-patient mental health program in conjunction with other members in this multi-disciplinary setting, completing intakes, psychosocial profiles, diagnostic formulation, possible med referral and utilization of community resources.
●I carried a caseload of 8-10 members and provided individual psychotherapy sessions on a weekly basis.
●There were weekly case presentations to monitor progress/address concerns as well as weekly guest speakers from Harvard Medical to discuss mental health and medical issues relevant to service delivery.
●Cultivated relationships with potential employers and with referral agencies.
Medical Social Work internship, 06/1994 to 06/1995
FAULKNER/BRIGHAM AND WOMENS/MGH – Boston, MA
●Worked at in-patient general hospital setting and responded to referrals generated by the attending MD.
●Psychosocial profiles were completed on patients, daily visits while in hospital, discharge planning in conjunction with patient needs and insurance stipulations.
●Referrals to numerous community resources were often indicated in complex situations.
●Conducted family education meetings to discuss possible social functioning changes as a result of new diagnosis and treatment.
●Provided family and patient end of life services.
Social Worker, 06/1993 to 06/1996
WILD ACRE INNS – Arlington, MA
Created and implemented dual-diagnosis adolescent day-treatment program for adolescents. Supervised clinical staff while implementing protocol for eating disorder/PTSD women's residential facility.
Social Worker/Consultant, 02/1991 to 11/1992
VERIZON/NYNEX EMPLOYEE ASSISTANCE PROGRAM – Boston, MA
●This EAP served union and management employees as well as family members. Referrals to medical/psychiatric staff were available onsite for consult.
●This worker also facilitated an in-house day treatment substance abuse program, conducted individual sessionsto address concerns and referred to outside providers as necessary.
●The majority of clients were seen approximately six times on a crisis interventions model.
●Worked with other union EAPS-Boston Fire to support members and educate community members.
●Marketed EAP services to employees during on-site presentations throughout the New England service area.
Social Worker, 10/1989 to 05/1991
THE ALTERNATIVE – East Boston, MA
The Alternative is a dual-diagnosis community-based rehab housing facility funded by the Massachusetts Department of Mental Health. Worked in conjunction with numerous other state-service providers as well as not-for-profit organizations such as International Rescue Committee to assure that all resources were available to serve all facility residents.
Education
MSW: Social Work, 1996
Simmons College - Boston, MA
Bachelor of Arts: Human Services, 1993
Lesley University - Cambridge, MA