JAQUELIN GONZALEZ
RIALTO, CA *****
951-***-**** adq3lu@r.postjobfree.com
To seek and maintain a full-time position that offers professional challenges utilizing
interpersonal skills, excellent time management and problem-solving skills.
SKILLS
e Data Entry e CMS-1500, UB-04, HIPPA Guidelines
e Customer Service e CPT, ICD-9, ICD-10 AND HCPCS
e Strong Work Ethic e Works Well Under Pressure
e Bilingual e Team Collaboration
e Typing 49 WPM e Positive Attitude
e Word, Powerpoint e Time Management
EXPERIENCE
County Of San Bernardin- Register Of Voters
office clerk ballot // San Bernardino, CA // August 2021 to Current
© Challenged Ballot review team signature verification
Assist with the review, verify signature and documentation
sort, review, and organize ballots accordingly
Label accordingly
Complete data entry tasks for various departments
Prepare written correspondence as needed
Perform quality assurance checks on various department processes
Universal Intermodal
Dispatcher Office Assistant // Fontana, CA // March 2021 to July 2021
e Maintained updated and detailed records of calls in physical and electronic database.
e Directed investigations to verify and resolve customer or shipper complaints.
e Planned, organized and managed work of subordinate staff to accomplish consistent
work within organizational standards.
e Maintained clean reception area to promote positive, professional environment for
clients.
e Followed detailed directions from management to complete daily paperwork and
computer data entry.
Jimenez Family Dental Care
Dental Biller // Fontana, CA // July 2020 to October 2020
Executed billing tasks and recorded information in company databases.
Monitored outstanding invoices and performed collections duties.
Used data entry skills to accurately document and input statements.
Handled account payments and provided information regarding outstanding balances.
Responded to customer concerns and questions on daily basis.
Managed invoicing and payment processing operations.
Created improved filing system to maintain secure client data.