Curriculum Vitae of

Phindile Mabena

Phone: 082-***-****

Email:adq2tw@r.postjobfree.com

Address: ** ******* ****** ***** * Soshanguve 0152

Seeking employment in a professional environment where I can diversify and improve upon the skills gained as a receptionist/ sales admin clerk / fleet manager. I would focus on enhancing the company’s productivity and reputation while improving my own.

Cashier/ Front OF House Manager, John Dorys Olympus

17 March 2016 – 30 April 2017

Manage a team of front of house staff including scheduling, training, and general supervision.

Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained.

Responsible for daily deposits, and the correct operation of the POS systems

Balancing of all daily and nightly cash drawers and POS

Handle guest complaints according to provided guidelines.

Sales Admin Clerk, ERS Biometrics

02/05/2017 -01/09/2019

Duties and Responsibilities:

Lead management:

- Managing incoming sales calls

- Qualifying & Capturing leads on CRM

- Allocate leads according to Grading and rules

- Follow-up on leads allocated the next day

- Follow-up on previous days appointments (Shared)

- Follow-up after quotes sent (Shared)

Assist sales consultants with the following:

- Quotes

- CRM entries

- Diary Items

- Follow-up

- Documentation

- Assist clients with quotes if required

Bookings:

- Make appointments for sales reps

- Manage sales consultants’ diaries

- Re-schedule appointments

Account creation & Loading Tickets.

- Create new accounts

- Create new tickets

- Process deals via tickets

- Validate data captured on CRM

Receptionist/Fleet manager, 01.09.2019 – Till date

Duties and Responsibilities:

Welcomes Visitors and assist them in best possible way.

Boardroom Bookings

Fleet Control – Maintenance/Manage Trackers/Manage E-tags + Sanral Invoices/Vehicle Checks/Vehicle Insurance/Fuel Control/Border Letters/Car Wash

Refreshments – Order/Stock Control/Hand-outs

Stationary – Order/Stock Control/Hand-outs

Cleaning Products + General Office needs – Order/Stock Control/Hand-outs

Control Cleaners

Printers – Meter Readings/Maintenance/Toner Control

Car Rentals ( Requesting Boarder letters and insurance letters)

Managing petty cash

Company Equipment – Manage Employee Equipment/Order/Sign-outs

Training – Order of Food/Show Room Kitchen Control/Show Room Patio Control

Daily Scanning & Filling

Any Other Duty requested by Direct Manager.

EDUCATION

N3 Certificate

January 2016 – November 2016

Dam Technical College

Certificate in computer End user + Office Admin Basics

January 2013 – November 2013

Shuma Training Centre

ADDITIONAL

SKILLS

Communication ...

Multitasking. ...

Prioritizing. ...

Organization. ...

Technical skills. ...

Communication

Initiative and problem-solving abilities. ...

Dependability.

REFERENCES

Vulibusiso Hlatjwayo

Logistics Assistant, ERS Biometrics

073*******

Betty Leshabane

Head Bar Lady, John Dorys Olympus

079-***-****

Jesaya Mokubela

Back Of House Manager,John Dorys Olympus

073*******

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