Curriculum Vitae of
Phindile Mabena
Phone: 082-***-****
Email:****************@*****.***
Address: ** ******* ****** ***** * Soshanguve 0152
Seeking employment in a professional environment where I can diversify and improve upon the skills gained as a receptionist/ sales admin clerk / fleet manager. I would focus on enhancing the company’s productivity and reputation while improving my own.
Cashier/ Front OF House Manager, John Dorys Olympus
17 March 2016 – 30 April 2017
Manage a team of front of house staff including scheduling, training, and general supervision.
Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained.
Responsible for daily deposits, and the correct operation of the POS systems
Balancing of all daily and nightly cash drawers and POS
Handle guest complaints according to provided guidelines.
Sales Admin Clerk, ERS Biometrics
02/05/2017 -01/09/2019
Duties and Responsibilities:
Lead management:
- Managing incoming sales calls
- Qualifying & Capturing leads on CRM
- Allocate leads according to Grading and rules
- Follow-up on leads allocated the next day
- Follow-up on previous days appointments (Shared)
- Follow-up after quotes sent (Shared)
Assist sales consultants with the following:
- Quotes
- CRM entries
- Diary Items
- Follow-up
- Documentation
- Assist clients with quotes if required
Bookings:
- Make appointments for sales reps
- Manage sales consultants’ diaries
- Re-schedule appointments
Account creation & Loading Tickets.
- Create new accounts
- Create new tickets
- Process deals via tickets
- Validate data captured on CRM
Receptionist/Fleet manager, 01.09.2019 – Till date
Duties and Responsibilities:
Welcomes Visitors and assist them in best possible way.
Boardroom Bookings
Fleet Control – Maintenance/Manage Trackers/Manage E-tags + Sanral Invoices/Vehicle Checks/Vehicle Insurance/Fuel Control/Border Letters/Car Wash
Refreshments – Order/Stock Control/Hand-outs
Stationary – Order/Stock Control/Hand-outs
Cleaning Products + General Office needs – Order/Stock Control/Hand-outs
Control Cleaners
Printers – Meter Readings/Maintenance/Toner Control
Car Rentals ( Requesting Boarder letters and insurance letters)
Managing petty cash
Company Equipment – Manage Employee Equipment/Order/Sign-outs
Training – Order of Food/Show Room Kitchen Control/Show Room Patio Control
Daily Scanning & Filling
Any Other Duty requested by Direct Manager.
EDUCATION
N3 Certificate
January 2016 – November 2016
Dam Technical College
Certificate in computer End user + Office Admin Basics
January 2013 – November 2013
Shuma Training Centre
ADDITIONAL
SKILLS
Communication ...
Multitasking. ...
Prioritizing. ...
Organization. ...
Technical skills. ...
Communication
Initiative and problem-solving abilities. ...
Dependability.
REFERENCES
Vulibusiso Hlatjwayo
Logistics Assistant, ERS Biometrics
Betty Leshabane
Head Bar Lady, John Dorys Olympus
Jesaya Mokubela
Back Of House Manager,John Dorys Olympus