Transportation Coordinator Service Representative

Breanna Smith

262-***-**** • *****.***********@*****.***

Transportation Coordinator

Passionate and knowledgeable Office coordinator with vast experience providing administrative skills in office settings. Accustomed to addressing the changing needs of an office and supporting colleagues and superiors with excellent assistance skills. I bring forth high quality organizational skills and a self-motivated drive to achieve excellence. Adept in various software applications, filing systems, and office equipment. I am committed to safely and professionally handling confidential tasks. Eager and ready to leverage my administrative skills to best serve your office.

- Core Competencies -

●Microsoft Office Excel

●AS400

●WMI/WMS Systems

●Yard Commander/ yard management system

●Manhattan Scale

●Office Administration

●Positive Teamwork and Collaboration

●Microsoft Office Word

●Microsoft Outlook

●Microsoft Teams

PROFESSIONAL EXPERIENCE

Transportation Coordinator ~ Ryder Integrated Oct 2020— Present

Transportation coordinators oversee the timely delivery of goods. They maintain delivery schedules and track deliveries to ensure deliveries are met. Coordinators update and provide tracking information to customers as well as to internal managers. They monitor and report driver issues such as accidents, safety concerns, or licensing issues.

Shipping & receiving coordinator II, ~ APL logistics Apr 2015 — Oct 2020

Responsible for keeping records of all products shipped and received in. Develop mailing labels and shipping documents, Ensure that all orders have been filled correctly. Verify incoming shipments by scanning barcodes to store information into computers.

Sorter, Amazon sort center Sep 2016 — Sep 2017

Process, package and ship orders accurately, Organize stocks and maintain inventory, Inspect products for defects and damages, Examine ingoing and outgoing shipments, Organize warehouse space, Receive, unload and place incoming inventory items appropriately, Keep warehouse clean and organized daily.

Customer service Representative, Doheny’s call center Apr 2014 — Apr 2015

Manage large amounts of inbound and outbound calls in a timely manner, Follow communication “scripts” when handling different topics, Identify customer needs, clarify information, research every issue and provide solutions and/or alternatives, Seize opportunities to upsell products as they arise, Build sustainable relationships and engage customers by taking the extra mile, Keep records of all conversations in our call center database in a comprehensible way.

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