Office remote

Kathleen Sylvia

** ******* **** ****, **** Falmouth, MA 02536

508-***-**** **********@*****.***

SUMMARY OF QUALIFICATIONS

Experienced Office Assistant with over 15 years of providing prompt and accurate work in a variety of office settings meeting the needs of all staff. On time and willing to stay late to make deadlines. Forward thinking, able to predict the needs of the office and act without delay. Personable and client friendly, striving to meet customer service demands with a positive demeanor. Computer Skills: Proficient User of Microsoft Office Suite: Word/ Excel/ PowerPoint /Outlook/ QuickBooks. Familiar with all office equipment: Fax / Multi-Line Phone Systems/ Copiers / Scanners WORK HISTORY

Temp Work: 2018-2019

Administrative Assistant Temp/ClinLAb Contract:

Associates of Cape Cod, East Falmouth, MA 2019

Reports charting, editing, formatting & gathering signatures for reports, Report scanning for client and for final storage

Office Assistant, Cape Cod Gutter Monkeys, Mashpee, MA 2018

Switchboard, Scheduling, Faxing, Copy, QuickBooks, Opening and Closing of Company, AR & AP, Filing, Ordered stock, Product Experience search, Work orders and follow up, File Corrections, Data entry, Mail sorting

Office Assistant

HW Staffing: at Falmouth Housing Authority, Marstons Mills, MA 2018

AASC & WEB-PHA Data entry, Switch board, Receptionist, Typing, Client File Corrections, Work Orders and Follow up

Performed all office tasks: Mail sorting, receiving rental payments, work orders, stamp machines and file corrections, Mass mailings, Inventory updates. Full Time Employment: 1989-2011

Office Administration – Spaces of the Heart, Old Saybrook, CT 2015-2018

Efficiently restructured the office space to meet high volume demand

Performed all: data entry on IE new computer entry & new programs. Kept all files up to date

Completed Payroll : AR / AP, switchboard, receipts, project tracking, bank account details, password monitoring, scheduling, filing, typing, contracts, created forms and letter head graphics, business advertisement. budgeting with creativity. interpersonal and communication skills

Coordinated events for Yale University Hospital, New London Hospital, along with Private functions for Physicians and Authors also allotting time for the wedding crowd to book events

Worked with Katherine Hepburn Theater for the VIP accommodations

Managed 3 homes in CT which house families and VIP’s on a regular basis Kathleen Sylvia Page 2

Continued Work History

Certified Pharmacy Technician (C.Ph.T.) - Rite Aid, Hyannis, MA 2011-2015

Inventory Management, Product Ordering, Computations, Customer Service retail, Expenditure Curtailment, Filing and Communication, Catalog Rx & Medical Files

Stock Reordering, Dosing Computations, Customer Service, Price Analysis and Cost Reduction, Filing, Faxing & Scanning, Customer and Client Communications, Transcription, Computer with Data Processing/UNIX

Attained awards for pharmacy work for accuracy and personal touch with clients Office Clerk/Counselor - Department of Public Health, Hyannis, MA 1989-2011

Taught a variety of Classes both individualized and groups

Created Support Groups in area hospitals

Used Logistics & tracked minutes for State and Federal funding

Offered teaching techniques to prevent Shaken Baby Syndrome EDUCATION

Coursework in English, Creative Writing/Computer Applications, Cape Cod Community College, Barnstable, MA

Pharmacology, Rite Aid School of Pharmacy, New Bedford, MA CLC, Nutrition, Lactation, Physiology, DPH, Boston, MA

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