Customer Service Social Media
Resume:
P E R S O N A L
P R O F I L E
A Professional Writing
English major and
Marketing minor with
strong interpersonal
communication, secretarial,
and merchandising
experience.
Western Kentucky
University
Major: BA in English
Concentration: Professional
Writing
Minor: Marketing
Graduation Date: May 2022
E D U C A T I O N
1081 S Broadway
Lexington,
Kentucky 40504
maris.dees147@topper.
wku.edu
C O N T A C T
Strong creative and professional writing skills
Great attention to detail
Competency at organizing, editing, researching,
and documenting
Experience working and writing collaboratively
Practiced time-management skills
Adept at verbal and written communication
Able to work independently and efficiently
SEO understanding and experience in data
analysis
Knowledge of marketing concepts and
techniques
S K I L L S
WKU 's Talisman Magazine, Digital Content Creator
Pitched and wrote weekly articles on local matters AUG 2020 - AUG 2021
E X T R A C U R R I C U L A R
E X P E R I E N C E
MARSHALL DEES
PROFESSIONAL WRITING AND CONTENT MARKETING
WKU's Cherry Creative, Writer
Pitched and created locally-sponsored advertising
articles
AUG 2020 - AUG 2021
Premier Properties of Southcentral Kentucky, Social Media Management Internship
Digital media marketer in charge of creating social media and website advertisements
AUG 2021 - DEC 2021
Portfolio: https://bit.ly/3sBvFvX
R E F E R E N C E S
Dr. Angela Jones—Technical
Writing Professor
Western Kentucky University
(270) 745–5771
******.*****@***.***
1081 S Broadway
Lexington,
Kentucky 40504
maris.dees147@topper.
wku.edu
C O N T A C T
Personal Selling
Microeconomics
Integrated Marketing
Communications
Editing/Publishing
Topics in Professional Writing
Business Writing
Technical Writing
Advanced Composition
Editing/Publishing
English Language
Consumer Behavior
Social Media Marketing
R E L E V A N T
C O U R S E W O R K
Dr. Daniel Liddle—Digital
Media Professor
Western Kentucky University
******.******@***.***
Dr. Jeffrey Rice—English
Major Advisor and Business
Writing Professor
Western Kentucky University
*******.****@***.***
W O R K
E X P E R I E N C E
Hallmark, Owensboro, KY
·Tasked with unpackaging and setting up
product appealingly following company
guidelines for sales efficiency
MAY 2020 - AUG 2021
Starbucks, Bowling Green, KY
·Acted as a cashier, barista, and support,
which included customer service,
preparing drinks and food to company
standards. and prepping ingredients for
use
AUG 2021 - ONGOING
Contact this candidate