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Senior Mako Product Specialist Lead

Location:
Port St. Lucie, FL
Posted:
May 10, 2022

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Resume:

Amanda Lowe

Phone: 772-***-**** ****************@*******.*** Port St. Lucie, FL

SUMMARY

High performing leader with a successful track record in multiple facets of healthcare including: radiology imaging, medical device sales, robotics, account management, and new business development. A subject matter expert for the Mako SmartRobotics system and LEAD Mako Product Specialist for the United States. Call point to doctors, nurses, hospital directors, and office managers. Energetic and knowledgeable professional who is driven by building business relationships, innovation, and results.

ACHIEVEMENTS —

EXPERIENCE

#1 Top Scholar Partial Knee

#1 Top Scholar Total Knee

#1 Top Scholar Total Hip

2x Stryker SPOT Award

2021: Increased JR case volume 177%

2021 Q4: robotic usage increased 169% since I obtained account management

2022 Q1: robotic usage increased 200% since I obtained account management

S K I L L S —

Expert in Mako Proprietary Software

Territory Team Development

Robotics Troubleshooting

Medical Device and Instrumentation

Communication with Healthcare Professionals

Account Management

Inventory Management

MS Office

Process Improvement

Problem Solving

Relationship Development

Clinical Launch

R&D Validation

Leadership

Sales Training

E D U C A T I O N —

University of Central Florida

Bachelor of Science – Class of 2017

Major: Health Sciences: Pre-Clinical

(3.8 GPA)

AFFILIATIONS

Pi Beta Phi Fraternity

Association of Pre-Physician Assistants

Stryker Orthopedics

Senior Mako Product Specialist – Territory Mako Team Lead Nov 2021-Present

Promoted to Team Lead Senior in November 2021 to manage a 6 million dollar Mako territory while building up a team of clinical specialist support.

Senior Clinical Consultant for Stryker’s Mako Robot in orthopedic procedures for surgeons in the South Florida territory.

Train and guide surgeons and surgical staff in the usage of the Mako Robot in Total Hip, Partial Knee, and Total Knee Applications.

Experience in clinical launch of Mako into new accounts as well as CT validation of imaging sites, local introductory demo labs, in-services for nursing and technical staff, and leading national certification cadaver labs.

Support the sales team in executive sales plan to achieve quota – currently on track to bring on an additional 1.5 million dollars via a business relationship I targeted.

Joint Replacement and Trauma Sales Rep Jan 2021-Nov 2021

Promoted in January 2021 as 1 of the only 3 hybrid trained reps in the state of Florida triple trained to cover all business aspects of Mako robot, manual joint replacement, and trauma cases.

Utilize analytical data generated from sales reports to develop strategies for new opportunities within territory.

The territory robotic expert called on to grow existing business relationships and generate new business by converting competitive surgeons.

Manage product inventory and case booking to ensure daily and quarterly sales goals are met.

Mako Product Specialist April 2018-Jan 2021

Account management and solo case coverage in all robotic case applications. Strong product knowledge to effectively guide surgeons and all OR surgical staff.

Troubleshooting technical expertise for any and all issues with the company’s RI / Robotic Arm Interactive Orthopedic System and works with the Field Service Engineers to provide timely maintenance to the system.

Uses Proprietary software to prepare patient CT scans to assist surgeon with all pre-operative personalized planning, implant sizing, and positioning.

Onboards and trains new hires in the region and acts as a subject matter to peers.

Promoted as the 1 of 20 LEAD MPS for National Mako Education Program in December of 2018. Tasked with managing a team of 20+ specialists and over 10 cadaver stations at monthly company sponsored certification events with key surgeons.

Leesburg Dermatology and Dermatology Group of Orlando

Medical/Surgical Assistant March 2017-Nov 2017

Responsible for patient intake, prep of room according to reason of visit, and reporting pertinent information and concerns to the dermatologist prior to consult or examination.

Solo assist surgeon in large excisions, MOHS surgery, cyst incision and drainage, skin grafting, electric dissection and curettage, punch biopsies, and complex plastic surgery closures.

Chief contact for the pharmaceutical and medical device sales representatives aiming to market to our medical office providing me with a unique sales angle from experience in the reverse role.



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