Coordinator Patient Customer Service

Alexus Blackwell

**** ****** **** ** *** *** Las Vegas, Nevada 89130 702-***-**** *****************@*****.***.*** OBJECTIVE:

To progress in a career through the energetic application of experience and training, along with proven initiative and commitment to expert customer service

SKILLS:

Problem-Solving Communication Creative Organization Flexible Critical Thinking Team Player Leadership Business Etiquette Customer Service Word/excel

EDUCATION:

University of Nevada Reno - Reno, NV GPA of 3.6

Double major in General Business, Also learning Fire science Member ASUN Leadership and president of CUFI

Cimarron-Memorial High School - Las Vegas, NV GPA of 3.8 Student Council: President, Vice president, treasurer of Student Government Three Square Volunteer

EXPERIENCE:

Yonutz Fantastical donuts and ice cream

Assistant manager/lead baker

Creating new products and designs on donuts along with coming up with different flavors partnering with schools and doing fundraisers handling money and bringing great customer service to customers. UFC Fit Gym

Kidz Fit Supervisor

Worked with kids ages 6m - 15 years of age. teaching them basic motor skills and keeping an active lifestyle. As a supervisor, I work with two locations and handle all paperwork and issues an employee or parent might have.

Cascade Valley Health - Las vegas Nv March 2021 to September 2021 Hygiene/Dr’s Assistant/ Patient Treatment Coordinator Patient seating, Charting, X-rays, Sealants, Tx Plans, Front office work, Assistant lead, Key Holder, Seat Crowns/Crown Prep, RCT, Fillings, Impressions, Invisalign, Dentures/Partials, Assisting the hygienist and on Dr’s side, Appointment Scheduling, Whitening Teeth, Promoting Office Deals. Working with Insurance, Financing, and Treatment Planning. Divine Dental - Las Vegas, NV March 2020 to 2021

Hygiene/Dr’s Assistant/ Checking In Patients

Patient seating, Charting, X-rays, Sealants, Tx Plans, Front office work, Assistant lead, Key Holder, Seat Crowns/Crown Prep, RCT, Fillings, Impressions, Invisalign, Dentures/Partials, Assisting the hygienist and on Dr’s side, Appointment Scheduling, Whitening Teeth, Promoting Office Deals. Grateful Gardens Express - Reno, NV September 2018 to February 2020 Shift Lead

Implemented solutions and resolved credit issues with customers. Prepared reports detailing shift activities to keep management looped in on shift operations. Managed daily operations.

Supervised staff, including the development of team leaders to improve team management.

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