Customer Service Front Desk
Resume:
Allison Pryor
Authorized to work in the US for any employer
Columbia, MD 21044
**************@*****.***
Work Experience
Front Desk Receptionist
Columbia Inn - Columbia, MD
Present
• Greeting guest's
• Checking in and out guest's
• Confirming reservations
• Answering phone calls
Housekeeper
Peralynna inn - Columbia, MD
January 2021 to June 2021
● Dusting and polishing furniture and fitextures.
● Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks.
● Maintaining a clean and sanitary kitchen area.
● Making beds and changing linens.
● Vacuuming and cleaning carpets and rugs.
Babysitting and Pet Sitting
Family and Friends - Columbia, MD
January 2018 to May 2021
Customer Service Associate
Macys - Columbia, MD
September 2019 to March 2020
● Identifies and solves customer inquiries and problems.
● Interact with customers or end users to process orders.
● Oer assistance with complaints, or provide information on the company.
● Answer phone calls about customer inquiries
● Ordering merchandise for customers
● Solving customer inquiries
Associate
Hallmark - Columbia, MD
October 2018 to January 2020
● Greeting customers.
● Operating cash registers.
● Increasing in store sales.
● Maintaining sales floor appearance.
● Formalized sales process to enhance operations and promote acquisition of new customers. Education
High School diploma
Wilde Lake Highschool - Columbia, MD
September 2016 to June 2020
Skills
• Communicator Problem Solver Personable Nature Self Sufficient Spontaneous Enthusiastic Positive Attitude Focused. Merchandising Cash Handling Customer service Childcare Housekeeping Toddler Care Cleaning Pet sitting
• Microsoft Word
• Guest services
Assessments
Customer focus & orientation — Familiar
December 2021
Responding to customer situations with sensitivity Full results: Familiar
Workplace English — Proficient
August 2020
Understanding spoken and written English in work situations. Full results: Proficient
Work style: Reliability — Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Familiar
December 2021
Identifying and resolving common customer issues
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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