KEYONA T. DANSBY, CNA
**** ********* ****** **** ****** Spring, Md 301-***-**** adq0ei@r.postjobfree.com
SUMMARY
Reliable, service-focused professional with excellent patient-care skills. Motivated and passionate about promoting health and caring for the elderly and the sick. A quick learner, who masters new concepts and skills, handles multiple responsibilities, likes challenges, and provides exceptional service.
SKILLS & ABILITIES
Patient Care & Safety
Vital Signs & Blood Pressure
Medical Terminology
Excellent communication skills
Patient Advocacy and Support
Privacy / HIPAA Regulations
Computer Skills: MS Office
Patient Monitoring
PROFESSIONAL EXPERIENCE
AstraZeneca
Patient Access Intake Specialist
Adhere to HIPPA standards and company proceeded guidelines to assure personal information and valid signatures are not compromised.
Process applications for significant review and verified insurance details are submitted in chronological order for immediate approval
Made apprised adjustments for patient care needs by enrolling in savings programs for referral
Attend weekly meetings corresponding to leadership goals and agenda for upcoming event, appointments or mandatory changes.
Hebrew Home, Rockville,MD
Patient Access Specialist 05/2018 to Present
Manage day to day activities of health care provider support request and deliverables
Research and evaluate all documents for accuracy and completeness to ensure correct data is entered and documented
Ensure all support requested is captured within the eConnect system
Only Assisted Living, Rockville, MD
Patient Access Specialist, 03/2012 to 03/2014
Review input against source document(s) for accuracy and edits as needed
Ensure timely processing of support requests using decision tools and reference guides to determine appropriate case routing
Work closely with internal team to appropriately manage and resolve issues
Sears Roebuck & Corp, Silver Spring, MD
Cosmectic Beauty Advisor 02/2011 to 10/2013
Displayed strong customer service skills in assessing skin care, performing application of new products and make up
Adhered to safety guidelines; completed the department’s three-hour vendor Training Program
Ensured the accurate, timely flow of information by maintaining client records and updating team on client status
Complied with store policy for all client documentation and interactions
EDUCATION & LICENSES
Montgomery College, Takoma Park, MD
CAN/GNA Program, 09/2014
Completed 40 hours of clinical training
CPR and First Aide Certified
Maryland Board of Nursing, Baltimore, MD
Certified Nursing Assistant (CNA), 09/2014
Geriatric Nursing Assistant (GNA), 09/2014