Curriculum Vitae

Nizamudeen Mohideen Pichai

Mobile: +965-********

E- mail: adq091@r.postjobfree.com

Kuwait – Salmiya, Block10, Essa AlQatami St., Bldg.26. Hawally State.

Professional Profile:

Seeking a fulfilling position as I T M a n a g e r / I T E n g i n e e r / IT Administrator / IT Coordinator and support of all IT needs that offers growth opportunities and allows me to utilize my leadership skills and experience. Having sound Skills on Windows Server, Active Directory, Domain Controller, Desktop Support, Network, Software/OS Installation, Peripherals Installation etc. Strong knowledge of networking including: TCP/IP, VLANs, Spanning Tree, OSPF, BGP, DNS and DHCP. Personal Skills

• Critical thinking, problem solving Decision Making.

• Teamwork and collaboration.

• Professionalism and strong work ethic.

• Oral and written communications skills.

• Leadership.

• Positive attitude. Being calm and cheerful when things go wrong.

• Teamwork.

• Self-management

• Willingness to learn

• Resilience.

EXPERIENCE

Designation Company Experience

Store In-Charge cum IT Support

MECC of Ali AL Ghanim & Sons Group of

Companies (Kuwait)

Jan 2003- June 2007 (5Yrs)

Assistant System Administrator

Gulf Group Co, Kuwait

August 2007-February 2013. (5+Yrs)

IT Administrator

Al Dana International Trading & Contracting Co.

Kuwait.

April 2013 – April 2018 (5Yrs)

IT Engineer KDS Technology Trdg. Contg. Co. Kuwait June 2018 – Till. (3+Yrs) EDUCATION

2002 B.Tech. (Computer Science) from Karunya University, Tamilnadu. 2018 B.A. (History) Tamilnadu Open University, Chennai, Tamilnadu. TRAINING/ CERTIFICATIONS

Certification: MCSA, MCP, MCSE

Vendor: Microsoft Corporation

Major: Cloud Infrastructure, Server Infrastructure, Messaging and System Center - 2017. DCT (Diploma in Computer Technology)

Institution: Tamilnadu Industrial Training Center

Major: Basic & Digital Electronics, PC Assembly, Power Supply Service & PC Servicing DCA (Diploma in Computer Application)

Institution: LIBA Informatics Center, Loyola College Major: Computer Fundamentals, Prog. Logic and Technics, Software Packages, Database Projects, UNIX and C. ADNT (Adv. Diploma in Network Technology –mapped to CCNA) Institution: RJP InfoTech Pvt. Ltd., Chennai.

Major: Basic Network Technics and CCNA Syllabus.

Key Roles:

Configuring and troubleshooting Microsoft Outlook and Outlook express. Managing and Maintaining the Servers, PCs, Routers, and Switches. Security administration port security on switches and IP security on Routers via Access list Well understanding of Bridging and switching concepts and LAN technologies IP addressing and subnetting, Routing concepts

Sound knowledge of routing protocols - RIP V1/V2, OSPF, IGRP and EIGRP Switches Basic Configuration and VLAN setup on Cisco 1900, 2950, 2960 switches. Router Basic Configuration and monitoring of Cisco 2800, 3600, 1800 routers. VLAN configuration, switching ISL, Dotlq

Back-up and restore of all critical resources including router IOS, Outlook, and system state data. Good knowledge of the wan solution, protocol HDLC, PPP, FRAME RELAY, ISDN Well understanding of Bridging and switching concepts and LAN technologies IP addressing and subnetting, Routing concepts

Ample knowledge in Windows 7 \ 8 \ 10 \ 2008 Server \ 2012 Server\2016 Server. Active Directory users and groups management.

Implementation and administration of DNS, DHCP and WINS Distribute packages via Group policy across all the desktops and servers Managed Microsoft Active Directory Windows Server 2008 R2 and Windows Server 2012 R2. Exchange Servers Implementation, Configuration, and Administration. Hyper-V and VMware ESXi5 Virtual Machines Installation and Configuration. Creating and managing domains, preparing disaster recovery strategies, offering technical support to users, upgrading software, and handling user accounts. PROJECTS UNDERTAKEN

Clients: Yellow Pages Chennai

Project Title: Commissioning and Installation of Network across all branches. Task & Responsibilities

• Worked as Technical Support Supervisor.

• Supervising and monitoring all users' usage according to company IT rules policy.

• Design draw structure and implement real time Network project.

• Installation and configuration of PCs, Software, Peripherals and imaging Devices to all users.

• Installing, Configuring and troubleshooting Network Printers and image devices.

• Troubleshooting network related problems using Switches, Routers & Lease line.

• Maintaining Anti-virus/Internet Security Package on servers and client desktops

• Configuring and trouble-shooting of Backup jobs also remote support to parent location also maintaining MS Outlook.

• Technical and remote Supports to desktop/Laptop end-users, Computer System maintenance and repairs.

• Develop, maintain, and monitor procedures for all server back-ups.

• Perform configuration, implementation, and maintenance of various technologies.

• Perform system back-ups and recovery, maintain data files, monitor system configuration to ensure data integrity. Project Title LAN Implementation & Capacity Planning with VLAN System. Client Chennai Port Trust, Govt. of India, Chennai. Task & Responsibilities

• Worked as Technical Support Supervisor at Chennai Port Trust - Chennai, Project.

• Planned, Commissioned and Implemented the Network with 26 Workstations and 2 IBM Servers, there were multiple departments accessing various servers.

• A capacity plan based on the findings and it was decided to revamp the network in two phases.

• In the first phase, switches were reorganized in such a way that servers with more traffic were provided with higher bandwidth and multiple VLANs were introduced to reduce collision.

• In the second phase, A core switch was planned thereby providing a high bandwidth backplane.

• Gigabit trunk was enabled between CISCO switches. 802.1q trunk protocol was used since the network had D-Link network switches.

Project Title Local LAN Implementation & VLAN with Port security Client Central Leather Research Institute, Govt. of India, Chennai. Task & Responsibilities

• Worked as Technical Support Supervisor at CLRI, Project.

• Planned, Commissioned and Implemented the Network with 50 Workstations and 5 Intel Servers, there were multiple departments accessing various servers.

• A capacity plan based on the findings and it was decided to revamp the network in four phases.

• In the first phase the switches were reorganized in such a way that servers with more traffic were provided with higher bandwidth and multiple VLANs were introduced to reduce collision.

• In the second phase a core switch was planned thereby providing a high bandwidth backplane.

• Gigabit trunk was enabled between CISCO switches. 802.1q trunk protocol was used since the network had D-Link network switches. And Configured Port Security features for some department as per Project Policy.

• The third and fourth phases are configured separate network with basic network functionality. IT SKILLS

» Server Hardware: Dell (PowerEdge R510), IBM (System x3650 M4).

» Switches / Protocols: Cisco Catalyst 1900 and 2900 / 802.1q/ISL,802.1d/STP, VTP.

» Routers /WAN Protocols: Cisco Series 1700, 2500, and 3600 / TCP/IP, PPP, Frame Relay, ADSL and ISDN.

» Microsoft Servers: Active Directory, Exchange Server 2010/2013, Group Policy and ISA Server 2006.

» Virtualization: Hyper-V, VMware ESXi5

» Storage: Buffalo TeraStation NAS.

» Backup Solution: Symantec Backup Exec

» Monitoring IT Infrastructure: ManageEngine and Fortinet.

» Operating Systems: Windows NT, Windows 2000, Windows 7, 8/8.1 & 10 & Windows Servers 2008/2012

» Cloud Systems: Microsoft office 365

» IP Telephone: Avaya IP Office 500 V2 management.

» Security Systems: CCTV Camera Management, Bio-Metric Finger Print Management, Access Door systems Mgmt.

» Software: MS Office with Visio & Project All Versions, Office365, Skype for Business, Adobe & Xara Applications etc.

Skills and Abilities

» Demonstrated expertise in configuring, installing and troubleshooting PC systems, Microsoft OS, AV, MS office. applications, network configuration, and printers.

» Must be customer focused and have effective productivity/work output.

» Must be a team player and able to work with minimal supervision.

» Basic Network knowledge and experience.

» Working knowledge and experience in Remote Desktop and Virtual Private Network. EXTRA CURRICULAR ACTIVITIES

» Participated in various activities like Blood Donations, Quizzes, Social Activities and other cultural events. PERSONAL DOSSIER

Driving License : Light & Active, Valid till 03/2024 Having Car : Yes

Date of Birth : 15th May 1975

Languages Known : Tamil, English, Arabic and Hindi. Visa status : Article #18, Transferable residence

Marital status : Married

Nationality : Indian

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