CONRAD H. LEWIS

adpzjb@r.postjobfree.com 202-***-**** Bowie, MD 20716

PROFESSIONAL SUMMARY

Self-driven, aspiring professional focused on contributing to the success of the business through diligent work. Experienced in providing excellent customer service, leading and cooperating with valued team members, and managing in fast-paced environments.

SKILLS

Customer Service

Cash Handling

Computer skills

P.O.S trained

Problem Solving

Math

Communication

Adaptability

Attention to detail

Conflict resolution

Auditing

Sales

WORK HISTORY

Amazon Warehouse Associate Amazon - Baltimore, MD 09/2021 - 12/2021

Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Assembled orders and packed items for shipment, conveying orders to shipping personnel.

Trained new hires on how best to do their jobs to close skill gap.

Worked efficiently in fast-paced environment while handling customer items with care.

Performed inventory control, such as counting and stocking merchandise.

Followed safety protocols and guidelines to minimize dangers in workplace.

Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Maintained good working habits and time management to ensure customer satisfaction.

Front Desk Associate The Courtyard By Marriott White Oak - Silver Spring, MD 05/2019 - 08/2021

Collaborated with other faculty team members to handle guest requests and demands from check-in through check-out.

Greeted over 40 guests on average per day at the front desk with an upbeat energy and engaged in pleasant conversation while managing check-in process.

Actively worked to meet employer and guest's standards and resolve any issues and concerns that come up swiftly.

Maintained financial accuracy by collecting deposits, fees and payments and logging them.

Provided guests with above-and-beyond service to build rapport and retention and fostered deep and friendly relationships with our regulars.

Enforced safety of the guests overnight by vigilantly watching over the premises and cameras.

Stocked, replenished and organized the market with snacks, food, drink and souvenirs carrying and lifting heavy boxes to do so.

Managed all retail duties including, but not limited to, cashier work.

Prepared the restaurant for opening by gathering the ingredients, cleaning down the surfaces, and following set procedures for the food preparation.

Learned to how to aid coworkers to help manage the stress of rush hours

Built communication skills to navigate difficult customers or situations to come to a peaceful and satisfactory solution.

Team Member Six Flags America - Bowie, MD 05/2017 - 09/2017

Operated the cash register and practiced cheerful interactions with customers.

Went above and beyond to to ensure guests have a quality experience while in the park.

Worked in various stations on site collaborating with other team members to complete tasks.

Promoted all collaborations with different brands and helped push the sale of special retail items by persuading customers.

Adhered to all protocols and procedure for food preparation and quickly learned the recipes.

Aided in the opening and closing of the restaurants.

EDUCATION

Howard University, Washington, DC EXPECTED IN 12/2022

Bachelor of Science: Psychology & Biology

Bowie High School, Bowie, MD 05/2018

High School Diploma

Contact this candidate