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Customer Service Sales Consultant

Location:
Johannesburg, Gauteng, South Africa
Salary:
10000
Posted:
January 21, 2022

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Resume:

Cell: 062*******

Email: adpzj8@r.postjobfree.com

Name : Divania Naicker

ID Number : 950**********

Nationality : South African

Residential address : 1068 Howick Lane

Lenasia South

Gauteng

Gender : Female

Marital Status : Single

Dependents : 2

Languages : English

Availability : Immediately

Employment Status : Unemployed

Job Requirements

Type of Position required : Permanent

Area to work in : Anywhere in Johannesburg

Name of Institution : Lenasia South Secondary School

Year Completed : 2013

Grade : Grade 12 (Matric)

Subjects : English Afrikaans Mathematical Literacy

Business studies Accounting Life Science

Life Orientation

Name of Institution : Face to Face Beauty & Makeup School

Qualification : Diploma

Year Attended : 2014 -2016

MS EXCEL

MS WORD

SALON PRO

CONNEX

SILVER SURFER

COMPANY : Ignition Group (Umhlanga Kwa-Zulu-Natal)

INDUSTRY : Call Center

Position : Contact Center Sales Consultant

Period of Employment : May 2020– June 2021

Reason for Leaving : Relocated To Gauteng Permently

Duties include:

Order processing

Converting Sales Leads In To Sales

Liaise with internal departments to ensure that sales objectives are met.

Processing quotations for customers.

Following up on quotations to convert into orders.

Sales negotiating with customers.

Absolute efficient customer service

COMPANY : UDM International (Hyde Park Gauteng)

INDUSTRY : Call Center

Position : Insurance Sales Consultant

Period of Employment : August 2019 – February 2020

Reason for Leaving : Relocated To Kwa-Zulu-Natal

Duties include:

Admin duties

Generating sales using sale leads

Developing relationships with new clients and maintaining existing client relationships.

Promoted and sold a variety of company products and services to clients.

Processed all customer orders and ensured data entry in sales register.

Achieve monthly sales targets.

Established and maintained strong professional relationships with sales teams, Problem solving

Interacting with customers regarding enquiries and queries.

Attend product training and events from time to time.

Responded to and resolved all client complaints in an effective and timely manner.

Lease with internal departments to ensure that sales objectives are met.

Absolute efficient customer service, Technical support, managing sales processes.

COMPANY : Dream Nails (Rosebank Gauteng)

INDUSTRY : Beauty

Position : Store Manager

Period of Employment : August 2018 – June 2019

Reason for Leaving : Retrenchment

Duties include:

Admin duties

Managing a team of 5 therapists

Interacting with customers regarding enquiries and queries.

Receptionist duties.

Booking appointments.

Liaise with internal departments to ensure that sales objectives are met.

Monitor competitor activities by obtaining information on competitors and market trends.

Developing relationships with new clients & maintaining existing client relationships

Attend product training and events from time to time.

Sales negotiating with customers.

Product sales.

Leasing with major suppliers negotiating of prices

COMPANY : La Beaute on the Lake (Parktown Gauteng)

INDUSTRY : Beauty

Position : Beauty therapist

Period of Employment : November 2017 – July 2018

Reason for Leaving : Better Opportunity

Duties include:

Booking appointments.

Waxing.

Manicures & pedicures.

Product sales.

Derma Pen.

Permanent hair removal.

Derma fix facials.

The ravine facials.

Six sensational facials & peels.

Regime peels.

Swedish massage.

COMPANY : Govenders Glass & Aluminum (Johannesburg CBD Gauteng)

INDUSTRY : Construction

Position : Receptionist / Administration

Period of Employment : February 2016– October 2017

Reason for Leaving : Beauty Industry Opportunity

Duties include:

Reception

Administration.

Answering calls.

Booking appointments

Leasing with suppliers, Sub contractors & staff.

Deadline scheduling and notifications.

Filing of service level agreements with end users and sub-contractors agreements.

Proof reading of documentation

Processing quotations for customers.

Following up on quotations.

Liaise with stores/dispatch regarding deliveries of all orders.

References

Company : Govenders aluminium & glass Company : La Beaute on the lake

Contact Person : Trishen Padayachee Contact Person : Rubina Thokan

Contact Number : 083******* Contact Number : 083*******

Company : UDM International Company : Ignition group

Contact Person : Naveshan Pillai Contact Person : Kaustuba Govender

Contact Number : 061******* Contact Number : 076*******

Company : Dream nails Rose bank

Contact person : Debra Links field

Contact Number : 079*******

I am a determined and hardworking individual, capable of adapting to any situation easily. I am goal orientated and driven to succeed, Capable of working independently or within a group at all levels of involvement. I am a quick and an enthusiastic learner. Dependable, responsible and a dedicated worker always striving for perfection. I am dynamic and professional and I will give 100% to any future employer. I now look forward to making a significant contribution with an ambitious company that offers opportunity for progression. I thank you for your consideration and look forward to hearing from you shortly.

CURRICULUM VITAE

OF

DIVANIA NAICKER

Personal Details

Secondary Education Details

Tertiary Education Details

Acquired Skills / Abilities



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