SANDRA MICHEAL

Address: ** *, *** *****

St. John's Church Compound

Near Mehrauli Bus Terminal

Mehrauli

New Delhi-110030

Email:adpxve@r.postjobfree.com

Contact No. 875*******

Carrier Objective

Aspiring for a challenging job so that my qualifications & my skills can be utilized to the fullest. I want to utilize my skills for the growth of my own self & also for the growth of my organization.

I to be part of a results-oriented company where my skills and education would be utilized towards

continuous growth and development.

Date of Birth

29th October 1989

Work Experience

Worked with Ehire as Recruitment Executive cum Front Office Executive from 13th Jan 2012 to 03rd Jan 2013.

Worked with Intouch solutions pvt ltd as Front Office Executive from 04th Apr 2013 to 21st Sept 2017

Worked with Fashion House as Front Office Executive from Oct 2017 to Till Date

-To greet & welcome all the Customers in helpful manner.

-Acknowledging and greeting the company’s different stakeholders (Customers, Vendors, and Guests etc.) at Head Office Reception.

- Attending all the incoming calls of organization, related to different business activities and transferring them to the concerned departments.

-Managing the E-mails related to different departments of the company.

-Reviews & Manage daily inventory of supplies needed to complete the assignments for the day.

-Managing inbound and outbound communications (Couriers, Postal, Packages etc.) of all the departments in the organization.

-Maintain Daily activities of Floor work.

-Ensures that the request, queries and complaint of customer are responded in a timely and professional manner.

-Follow-up and track on customer enquiries.

-Ability to deal with external and internal customer support in a professional manner.

-To keep record of daily walk-in & telephonic enquiries & make daily/monthly reports of same.

-To take care of Mall activities.

-To lead housekeeping & pantry staff in general showroom maintenance.

- Handling inbound and outbound calling and face to face as well.

-Supporting all callers for filling out form for BPO Interviews.

-Maintaining and updating Files and records

-Worked on excel to maintain the data for the clients

-Escorting guests to different head

-Cleanliness of the reception area

-Handling EPBAX system

-Arranging conference rooms

-Travel arrangements-Hotel booking and air tickets booking

- Handling inbound and outbound calling and face to face as well.

-Assisting HR for conducting interviews.

-Maintaining a records of visitors log / All incoming and outgoing supplies from the office.

-Arranging Travel requirements.

Educational Qualification

Cleared senior secondary from CBSE – 2007

Graduation from Delhi University - 2010

Hobbies

Reading Books and Travelling

Listening to music

Interacting with people

Soft Skills

Hardworking

Willingness to learn

Honest and self confident

Team Player

(Sandra Micheal)

Contact this candidate