Jill Schmidt

Saint Louis, MO

adpx2j@r.postjobfree.com

Cell: 314-***-****

Customer Service * Management * Retail Experience

*Active Listening *Effective Communication *Training

*Cash Handling *Inventory Restocking *Support Management

An unwavering commitment to customer service, with the ability to build productive relationships, positively resolve customer issues and build customer loyalty.

Strategic-relationship and partnership-building skills-listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.

Proven customer service experience providing support in a busy retail environment.

Work Experience

Diebergs Markets, Saint Louis

Non-Food Manager, May 2018 – December 2021

Became the “Go-To” manager in training new employee’s and existing employee’s on company policies and procedures.

Responsible for cash handling procedures, supervised staff on controlling inventory, correct stocking procedures and willing to help where needed.

Shop N Save, Saint Louis

Non-Food Lead, October 1988 - May 2018

Created attractive displays that had correct price points and the right product to increase department sales.

Responsible for ordering and controlling inventory for Non-Food departments.

Shop Steward, UFCW Local 655 from May 2008 through May 2018. This position enabled me to represent my fellow employee’s during collective bargaining sessions. Enabled effective communication as a facilitator and mediator between management and union officials.

Education

Fox High School – Graduated 1984