Somar Hayek

Porto Arabia Tower ** – Pearl Qatar

Mobil: +974-****-**** adpwjo@r.postjobfree.com

SH

PROFESSIONAL SKILLS

Excellent communication and

presentation skills.

An outgoing and persuasive

manner and negotiating skills.

Sales and customer relationship

skills.

Confidence and persistence.

Patience and self-motivation.

Analytical and planning skills.

A flexible approach to work in

order to adapt to changes.

Strong teamwork and

networking skills.

Commercial and business

awareness.

PERSONAL ATTRIBUTES

Strong leadership qualities

Ability to work well in a team or

independently

Strong work ethics; highly

reliable, motivated, and

hardworking

Keen attention to detail

Innovative and resourceful

ACHIEVEMENTS

2019: Award of top performer

Shoppers drug mart - Calgary.

2014: 160% sales growth vs.

prior.

2013: Foster Collaboration Star –

Diamond Pharma Award –

Diamond Pharma.

2012: 140% of target sales.

REFERENCES

Available upon request

PROFESSIONAL PROFILE

A dynamic, high-performing and success-driven Clinical Pharmacist & Hospital Pharmacist with extensive experience in various client-centred environments, including pharmaceutical and healthcare sectors. Strong organisational, communication and interpersonal skills, accentuated by a verifiable ability to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing with internal and external stakeholders. Extensive experience in pharmaceutical industry, introducing new products to market, business relations with healthcare staff and organizations, negotiation time management gained from over 7 years of employment history in Prestigious Pharmaceutical Company & one of the biggest Drug Store chain in Canada. Exceptional team player, highly reliable and capable of building positive working relationships to increase productivity and achieve successful outcomes whilst providing scientific and marketing support. Committed to excellence and determined to leverage qualifications and past experience to support the objectives of an organisation. EDUCATION & QUALIFICATIONS

Bachelor in Pharmacy

Accreditation by the Canadian Board of Pharmacy 2021 Completed bachelor in Pharmacy from Damascus University in 2011/2012 CORE COMPETENCIES

Effective management skills, possess the necessary knowledge and tools to promote company products and procedures.

Keen sense of professionalism, proactive nature and genuine commitment to efficient working practices, ensures the completion of all assigned responsibilities in a timely and quality assured manner.

Versatility to adapt and acclimatise to different environments, which enables the effective performance of new tasks with minimum direction and supervision.

Strong business acumen and commercial awareness to help identify clients’ needs and recommend appropriate solutions.

Critical in conveying instructions and articulating information clearly, effectively and persuasively.

Excellent ability to prioritise, disseminate and record data; generate accurate reports; manage resources; multi-task, administer, direct, and coordinate.

Demonstrated leadership ability with a combination of focused determination and excellent interpersonal skills in fostering teamwork and addressing challenges.

Maximises the contribution of the team, encouraging ownership, providing support and working effectively with others.

Possess well-developed written, verbal and interpersonal communication skills, including the conflict resolution, negotiation, problem solving, and the ability to communicate effectively as a member and leader of a team.

Exceptional organisational and prioritisation skills; can successfully complete multiple challenges whilst maintaining focus in a time constricted, high-pressured environment.

Strong computer skills with proficiency in MS Office suite, Photoshop and all internet applications.

Bilingual – fluent in English, French and Arabic language. EMPLOYMENT HISTORY

SEPTEMBER 2019 – PRESENT : SENIOR CLINICAL HOSPITAL PHARMACIST – ROCKYVIEW GENERAL HOSPITAL - ALBERTA HEALTH SERVICES, CALGARY, AB, CANADA.

Senior Clinical Hospital Pharmacist verifiy and ensure the safe and effective use of medicines by:

carrying out medication reconciliation on admissions and during changes in the level of care.

working in multidisciplinary teams with other health professionals such as doctors and nurses to advise on prescribing and address medicines-related problems.

dispensing medicines.

compounding and manufacturing medicines when ready-made preparations are not available.

conducting medication chart reviews, therapeutic drug monitoring and managing adverse drug reactions to ensure medicines work as required.

providing comprehensive counselling to patients when they leave the hospital, to ensure patients leave with their medicines, updated medication list and medication management plan to aid the transition back into the community.

undertaking and contributing to hospital-wide governance activities through medication safety and Quality Use of Medicine activities: drug use evaluations, stewardship programs for high-risk medicines. Also responsible for activities beyond clinical patient care include:

educating and training healthcare staff at various levels and patients about medicines management, common drug interactions and appropriate medicines administration

providing specialised services in medicines information, procurement, quality assurance of medicines

working at the forefront of innovative and experimental care by investigating medicines in clinical trials.

ensuring patients understand how to manage their medicine.

Help educate patients:

o about complex drug therapies, the purpose of the medicine and how to take them o potential adverse effects and how to manage them o on the use of medicines in smoking cessation plans, cardiac rehabilitation, disease management and other public health programs.

APRIL 2018 – AUGUST 2019 : SENIOR CLINICAL PHARMACIST – SHOPPERS DRUG MART – COUNTRY HILLS, CALGARY, AB, CANADA.

Manage all Phamrmacy works, assessting a group of Phamracy assistance in preparing and dispensing drugs to patients and healthcare providers. Verifies

Act as the main representative for all phamracy operators

Provide clinical pharmacy services to patients in alignment with Continuing Care Service Standards, Site Policy, Internal Polices and the Ministerial Order of Clinical Pharmacy Services

Perform annual and quarterly medication reviews, hospital discharge medication reconciliation.

Create collaborative practice networks with physicians, nursing staff, health care aides, case managers and other healthcare providers

Provide educational in-services to the healtchcare team

Follow and adhere to internal policy and processes established by the Clinical Division

Submit clinical service documents to the clinical administration department within 48 hours of completion

Maintain patient and employee confidentiality in accordance to organizational policy and professional / legal obligations

Support best practice medication management processes

Adheres to organization and department specific safety standards and guidelines

Establish and maintain effective working relationships with physicians, other health practitioners, as well as patients and family members.

Aid in operational activities through coordinated service delivery, supporting site to pharmacy communications, and ensuring continuity of care for patients.

Assist in the coordination of payments on account when necessary

Other duties as assigned.

FEB/2016- MAR 2018 : CLINICAL PHARMCIST – SHOPPERS DRUG MART MCKNIGHT VILLAGE CALGARY, AB, CANADA.

Manage all Phamrmacy works, assessting a group of Phamracy assistance in preparing and dispensing drugs to patients and healthcare providers. Verifies that prescriptions are filled correctly and in a timely manner. Interacts with patients in delivering medications and completing other sales transactions. Receives, records, and stores medications coming into the pharmacy. Maintains stock of prescription medications and informs pharmacist of inventory needs. Responsibilities and duties:

Assesses, plans, implements and evaluates drug therapy effectively.

Educate patients about medications to raise sense of autonomy and reduce non-compliance and complications.

Applies pharmaceutical care model to identify, resolve and prevent drug related problems.

Conduct drug utilization reviews to ensure the cost effective usage of medications.

Co-ordinate the acquisitions and supply of in-center and home medications to ensure the seamlessness of continuum of care.

Participates in formulating the interdisciplinary plan of care.

Provides effective supervision, leadership and direction to Pharmacy Technicians, students and volunteers.

Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.

2012 / 2015: SENIOR MEDICAL REPRESENTATIVE – DIAMOND PHARMA INDUSTRIES Responsible for increasing the level of awareness and sales for Diamond Pharma Products in market. Cultivate strong business relationships with high value targets, drawing extensively upon their demonstrated business acumen, expertise

& product knowledge to identify & differentially address the customer's needs with the appropriate resources. Responsibilities and duties:

Organising appointments and meetings with community- and hospital-based healthcare staff.

Identifying and establishing new business.

Negotiating contracts.

Demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists.

Undertaking relevant research abour latest products, market requirements and expectations.

Meeting both the business and scientific needs of healthcare professionals.

Maintaining detailed records about all meetings and visits, stocks and balance targets.

Attending and organising trade exhibitions, conferences and meetings.

Managing budgets.

Reviewing sales performance.

Writing reports and other documents.

2010 / 2011 SUMMER TRAINEE IN DIAMOND PAMEAL PHARMASUTICAL INDUSTRIES

- DAMASCUS

Responsibilities and duties:

Distribute information to health care professionals, and answering their questions / product demonstration.

Build effective business relationships with health care partners and customers.

Cold calling health care professionals to set up appointments.

Distribute samples to licensed practitioners.

Organize and execute sales presentations.

Maintain detailed records of all contacts and meetings and creating reports when needed.

Keeping current with the competition's products, service offerings and activity.

Establish and maintain effective working relationships with all company support departments.

Contact this candidate