Keri L. Flick

**** ******* *** ** *****, CA *****

619-***-**** (CELL)

adpvvt@r.postjobfree.com

Highly organized and reliable professional. To utilize my organizational and clinical skills. Ability to adapt to new situations, learn new processes and procedures with ease.

SKILLS:

•Customer Service

•Exceptional Communication

•Experience with touch works, centricity, HCN

•Medical Records Management, Patient Scheduling,

•Excellent organizational skills, the ability to prioritize and multi-task

EDUCATION:

•Bachelor’s Degree Healthcare Admin 2013

•Medical Assistant/Admin 2005

•Maric College Patient Care Assistant Technician 2003

•Graduated Valhalla High School 1990

Key Results:

•Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, provided excellent customer service to all patients by answering any questions or concerns regarding their medical information.

•Demonstrated proficiency in taking patient medical histories and vital signs.

•Ensured the cleanliness, and maintenance of exam rooms and equipment.

•Ensured compliance with HIPAA and OSHA regulations; improved patient care/satisfaction.

•Reacted calmly and effectively in situations, and added personal, caring touch so that the patients are comfortable.

EMPLOYMENT

HIM Specialist July 2007 to September 2021

Sharp Rees-Stealy

•Transfer medical files into electronic health record system.

•Organize Prep, Scan, Index, Ten Key.

•Quality Assurance confidential documents into the Touch works system, HCN and in on base systems.

•Process requests for sites and billing.

•Input daily statistics.

File Clerk February 2007 to June 2007

Kaiser Permanente

Spherion Staffing Temporary Assignment

•File documents in charts and Re-File Charts.

Patient Account Representative August 2006 to February 2007

HealthSouth Diagnostic Center Temporary Assignment

•Responsible for answering incoming phone calls

•Greeting, scheduling, and registering patients, copy, file, and fax.

•Scan confidential documents into IDX system.

Medical Receptionist October 2005 to May 2006

CDR

•Responsible for retrieving all incoming messages up to five lines greeting and

Checking in patients in a timely and professional manner,

•Provided excellent customer service to all patients by answering any questions or concerns regarding their medical information.

•Responsible for data entry, faxing, copying, calling in prescription orders and maintaining clients Medical Records.

Certified Nursing Assistant May 2003 to March 2005

Sharp Hospital

•Responsible for taking and inputting vital signs into the company’s database

•Provide a comfortable stay for the patients.

•Experience in working in a fast paced environment and able to keep a professional composer.

•Required answer incoming phone calls up to three lines, faxing, copying and making appointments for clients.

•Updated all patient medical information in the comp

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