City Mill Customer Service
Resume:
Mehealani Tolentino
Honolulu HI 96822
adpswj@r.postjobfree.com
Skills
-Customer Service & Communication
-Adaptability
-Time management
-Problem Solving & Initiative
-Organization
-Attention to detail
-Sales Leadership
-People Management
-Sales Experience
-Diversity & Cultural awareness
Experience Skills
February 2021- November 2021
City Mill Hawaii Kai- 333 Keahole st. Honolulu, HI 96825
Supervisor
As a City Mill supervisor my responsibilities are ensuring that assigned departments are maintained in accordance with our company standards, including coaching and developing team members. Maintaining adequate levels of inventory, demonstrating proper use of inventory and keeping our store clean and safe all the while giving top grade customer service.
December 2019-Jan 2021
Anthropologie International Market Place- 2330 Kalakaua Ave. Honolulu HI 96815
Selling & Service Supervisor
As a selling and service supervisor my job was to understand customer needs and offer solutions, organize weekly selling strategies, coordinate sales associates schedules, hire and train new sales associates, supervise sales associates, and assist my team to meet and exceed our company goals.
October 2019 -December 2019
Anthropologie (IMP)- 2330 Kalakaua Ave. Honolulu HI 96815
Accessory Department Supervisor
As a department supervisor I lead the day to day operations in the accessories department as well as training new workers, setting goals, monitoring inventory, and keeping the department’s performance in line with company expectations.
August 2019 - October 2019
Anthropologie (IMP)- 2330 Kalakaua Ave. Honolulu HI 96815
Sales Associate
As a sales associate my job duties varied throughout the day. I was responsible for greeting customers, answering questions, suggesting items, sharing product knowledge, offering assistance, processing returns, and completing transactions on the POS.
September 2018 - October 2019
Goodwill 614 Cooke St. Honolulu HI 96813
Lead Sales
As lead sales I provided excellent customer service by always remaining friendly and helpful. I prepared items for sale by sorting and hanging clothes. I restocked isles as needed. I helped maintain a clean and safe work environment by fulfilling safety training with all employees.
Education
McKinley High School
graduated 2001
Remington College
Business Management Classes 2018
Loss Prevention Training November 2019
Diversity Training August 2020
North American Hardware and Paint Association (NHPA) Certificate of Completion: Basic Training in Selling Skills 2021
Electrical-Basic Training in Hardware Retailing 2021
Insulation-Basic Training Building Materials Retailing 2021
Forklift Certification 2021
References
Rose Madison (Goodwill Store Manager)
Ayana Flowers (Free People Assistant Manager)
Giana Vance (Anthropologie Store Brand Leader)
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